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Hi Freeola,
Overnight I received an email inviting me to upgrade my broadband connection to ADSL2+
"Important information regarding your broadband connection.
Due to recent upgrades on the BT network we are pleased to inform you that your local telephone exchange has now been upgraded to support ADSL2+! Because of this upgrade Freeola is now able to offer you the chance to upgrade your broadband service, free of charge."
As far as I'm aware my exchange is still 20CN ADSL only?
I've just used the BT Wholesale availability checker and it doesn't show ADSL2+ either.
Have these emails perhaps been generated in error?
I look after 4 Freeola lines on my 20CN exchange, I've already been contacted by another Freeola client on a different local 20CN exchange who also received this email asking if this is a virus email or for real...
Thanks,
Overnight I received an email inviting me to upgrade my broadband connection to ADSL2+
"Important information regarding your broadband connection.
Due to recent upgrades on the BT network we are pleased to inform you that your local telephone exchange has now been upgraded to support ADSL2+! Because of this upgrade Freeola is now able to offer you the chance to upgrade your broadband service, free of charge."
As far as I'm aware my exchange is still 20CN ADSL only?
I've just used the BT Wholesale availability checker and it doesn't show ADSL2+ either.
Have these emails perhaps been generated in error?
I look after 4 Freeola lines on my 20CN exchange, I've already been contacted by another Freeola client on a different local 20CN exchange who also received this email asking if this is a virus email or for real...
Thanks,
[s]Hmmm...[/s] Page:
Hi Freeola,
Overnight I received an email inviting me to upgrade my broadband connection to ADSL2+
"Important information regarding your broadband connection.
Due to recent upgrades on the BT network we are pleased to inform you that your local telephone exchange has now been upgraded to support ADSL2+! Because of this upgrade Freeola is now able to offer you the chance to upgrade your broadband service, free of charge."
As far as I'm aware my exchange is still 20CN ADSL only?
I've just used the BT Wholesale availability checker and it doesn't show ADSL2+ either.
Have these emails perhaps been generated in error?
I look after 4 Freeola lines on my 20CN exchange, I've already been contacted by another Freeola client on a different local 20CN exchange who also received this email asking if this is a virus email or for real...
Thanks,
Overnight I received an email inviting me to upgrade my broadband connection to ADSL2+
"Important information regarding your broadband connection.
Due to recent upgrades on the BT network we are pleased to inform you that your local telephone exchange has now been upgraded to support ADSL2+! Because of this upgrade Freeola is now able to offer you the chance to upgrade your broadband service, free of charge."
As far as I'm aware my exchange is still 20CN ADSL only?
I've just used the BT Wholesale availability checker and it doesn't show ADSL2+ either.
Have these emails perhaps been generated in error?
I look after 4 Freeola lines on my 20CN exchange, I've already been contacted by another Freeola client on a different local 20CN exchange who also received this email asking if this is a virus email or for real...
Thanks,
[s]Hmmm...[/s] 
The e-mail is real, and is the message sent to those whose exchanges have been upgraded.
However, it seems that scheduled maintenance within Entanet's systems caused these messages to be generated in error by ours. Unfortunately, for the time being at least, you should ignore this message as this option isn't yet available within your area (and you have already worked out).
However, it seems that scheduled maintenance within Entanet's systems caused these messages to be generated in error by ours. Unfortunately, for the time being at least, you should ignore this message as this option isn't yet available within your area (and you have already worked out).
I forgot to mention there is now also an option within MyFreeola to "Upgrade to ADSL2+" which won't be any good on a 20CN exchange.
[s]Hmmm...[/s] 
This has been temporarily disabled now.
A disappointment Hmmm but I bet you got excited ;¬)
You forget our last discussion on this DL.
It won't help my speeds a lot on my long line - FTTC which is coming my way is the way forward for me!
It won't help my speeds a lot on my long line - FTTC which is coming my way is the way forward for me!
[s]Hmmm...[/s]
Whatever and whenever ... I can't win ;¬)
Hmm, I got that email too, and also got all excited about it, does this mean that everyone got it in error yesterday and it is not actually happening?
It will be happening just not yet. BT are retiring the 20CN network, which means nearly all exchanges will have 21CN and therefore ADSL2+. The issue with the e-mails was due to our suppliers switching accounts that are on 20CN to an underlying 21CN BT product in readiness. This triggered our systems to send the e-mail because as far as it was concerned the connection had been moved to 21CN.
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