Viewing Thread:
"Freeola FTTC (Fibre Broadband)"

Hi Freeola,
My knackered old BT Exchange is due to be upgraded this summer to support FTTC under the government BDUK project! :¬)

I've measured my line to the local cabinet and it's around 600m, so I should see around 35Mbps download (up from the current 6Mbps on my longish line).

Can you say when you will be documenting your FTTC offerings on your Broadband page?

In previous forum posts you didn't want to discuss pricing but as FTTC is getting more and more popular I'm hoping you will be publishing some official information soon?

There are lots of competitive packages available so I'm hoping you haven't published details yet as you are still investigating your options.

Thanks,
[s]Hmmm...[/s]

All ready to 'sign up' just waiting for a few queries to be sorted :¬)

[s]SPEEDY Hmmm...[/s]

Ooh higher than you expected then. That will probably drop a bit as more lines are activated on the cabinet, until vectoring is in use.
Someone will answer your ticket shortly.

News just in...
FTTC is now showing available on my line - thanks to BDUK.


FTTC Range A (Clean) 44.6 / 9.2 -- Available
FTTC Range B (Impacted) 37.8 / 9.2 -- Available

I've updated my previous ticket asking for Freeola's current pricing :¬)


[s]Hmmm...[/s]

Ticket 197870 raised.

Eccles please take a look at my comments when you have a minute.
[s]Hmmm...[/s]

Thanks again,
[s]Hmmm...[/s]

I think that the contract migration changes only apply to fttc connections that have gone past their initial 12 month period since activation.
At the moment migration costs are absorbed so this will probably continue, although I can't say for definite.

If you were already on fttc with us then a package change would probably be fine. It's the length of time you've had the connection, not the package.

Anyway, get in touch via the usual means and we'll be able to provide the necessary info.

Thanks Eccles,
Will do.

I see the FTTC migration charge is also going from £50 to £11 which is all good - though many ISPs would swallow this anyway.

Re. the change in migration costs. Does that mean if Freeola introduce a more competitive package I'll be able to switch to it if I'm already on the current FTTC offering and not have to wait 12 months?

Thanks again and I'll contact you directly for my imminentish FTTC move!
[s]Hmmm...[/s]

You'd best contact us directly Hmmm..., although I see that from next month the 12 month wholesale contract requirement is being removed for FTTC migrations (not activations yet unfortunately, so not helpful for you) so that will help!

Hi Freeola,
Since writing this my local FTTC cabs are in place and things appear ahead of schedule. The availability checkers shows a June estimate but I can see the fibre isn't actually being laid until July - but things are getting closer!

Are you close to announcing official prices/packages etc. or am I still better contacting you directly?

Thanks,
[s]Hmmm...[/s]

If the requirement for 12 month contract from Openreach was removed then smaller providers could be more competitive. So perhaps you could put in a word for us with OFCOM ;)
We're not officially offering FTTC yet, that is why prices were removed from posts.