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So the prototype project which I intend to do is a web-based guide on how to perform simple computer tasks to help those who are afraid of making their computers go wrong or believe that tasks are more complicated than they actually are. I guess, in a way, this is the wrong place to do it, because I know you're all not stupid, but hey - every little helps. :) And I have to show that I have researched a wide audience, and I know this place has members aplenty. :)
Please answer the questions for me. It'd be much appreciated.
Thanks. :)
1. What age group do you fall into?
0-15
16-30
31-45
45-60
Over 60
2. How often do you use a computer at home or in a public place?
Daily
Most of the week
Weekly
Less than once a week
Never
3. How many computers do you have in your home?
4. What do you mostly use your computer(s) for at home?
5. How often do you encounter problems with computers at home or in public places?
Daily
Frequently
Occasionally
Rarely
Never
6. What sorts of computer problems do you most frequently encounter?
7. How do you go about solving computer problems? eg. asking someone else to fix it, consulting the help file, looking up the problem on the Internet, etc.
8. On a scale of 1 to 10, with 1 being the lowest and 10 being the highest, how would you rate your computer skills?
9. Are there any particular topics you would like to see explained in this prototype?
Yes
No
10. If you answered “Yes” to question 9, which topics would you like to see explained?
11. Which of the following do you find the most helpful and easiest to understand? (list all that apply)
Text
Pictures
Diagrams
Animations
Demonstrations
Sound / Speech
Trying for yourself
Videos
Ta very much. :)
> 16-30
>
> 2. How often do you use a computer at home or in a public
> place?
> Daily
>
> 3. How many computers do you have in your home?
2
>
> 4. What do you mostly use your computer(s) for at home?
Gaming/net/downloads
>
> 5. How often do you encounter problems with computers at home
> or in public places?
> Occasionally
>
> 6. What sorts of computer problems do you most frequently
> encounter?
errors, internet probs
>
> 7. How do you go about solving computer problems? eg. asking
> someone else to fix it, consulting the help file, looking up the
> problem on the Internet, etc.
usually internet research
>
> 8. On a scale of 1 to 10, with 1 being the lowest and 10
> being the highest, how would you rate your computer skills?
7
>
> 9. Are there any particular topics you would like to see
> explained in this prototype?
> No
>
> 10. If you answered “Yes” to question 9, which topics would
> you like to see explained?
>
> 11. Which of the following do you find the most helpful and
> easiest to understand? (list all that apply)
> Text
> Pictures
> Diagrams
> Animations
> Demonstrations
> Sound / Speech
> Trying for yourself
> Videos
>
Hope this helps
1. What age group do you fall into?
31-45
2. How often do you use a computer at home or in a public
place?
Daily
3. How many computers do you have in your home?
4
4. What do you mostly use your computer(s) for at home?
Work, Internet, Games etc.
5. How often do you encounter problems with computers at home
or in public places?
Occasionally
6. What sorts of computer problems do you most frequently
encounter?
Internet connection related, and drivers.
7. How do you go about solving computer problems? eg. asking
someone else to fix it, consulting the help file, looking up the
problem on the Internet, etc.
Its usually something like
-search on the internet
-give up
-whine to somebody that I cant fix my problem
-search some more
-find an answer
I think the whining about it is definitely the most important step for me.
8. On a scale of 1 to 10, with 1 being the lowest and 10
being the highest, how would you rate your computer skills?
1
9. Are there any particular topics you would like to see
explained in this prototype?
No
10. If you answered “Yes” to question 9, which topics would
you like to see explained?
11. Which of the following do you find the most helpful and
easiest to understand? (list all that apply)
Text
Pictures
Diagrams
> 16-30
>
> 2. How often do you use a computer at home or in a public
> place?
> Daily
>
> 3. How many computers do you have in your home?
> 1 for each person
> 4. What do you mostly use your computer(s) for at home?
> games/working
> 5. How often do you encounter problems with computers at home
> or in public places?
> Occasionally
>
> 6. What sorts of computer problems do you most frequently
> encounter?
Freezing or slowdown
>
> 7. How do you go about solving computer problems? eg. asking
> someone else to fix it, consulting the help file, looking up the
> problem on the Internet, etc.
Patience. Or, for serious problems, t'internet
> 8. On a scale of 1 to 10, with 1 being the lowest and 10
> being the highest, how would you rate your computer skills?
> 8
> 9. Are there any particular topics you would like to see
> explained in this prototype?
> No
>
> 10. If you answered “Yes” to question 9, which topics would
> you like to see explained?
>
> 11. Which of the following do you find the most helpful and
> easiest to understand? (list all that apply)
> Text
> Animations
> Demonstrations
> Trying for yourself
> Videos
>
you're welcome :P