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"Duplicate Direct Debit Email"

For some reason I seem to have had 2 identical debit debit notification emails, presume this doesn't mean I'm going to get billed double?

For some reason I seem to have had 2 identical debit debit notification emails, presume this doesn't mean I'm going to get billed double?

pete_21 wrote:
For some reason I seem to have had 2 identical debit debit notification emails, presume this doesn't mean I'm going to get billed double?


Of course it does pete .... I got my 'twins' about 2 hours ago. Think it means we're paying in advance ;¬)

Remember if you are 'double-dipped' you can claim it back from your bank straight away.

Yep got two too.

I will query directly with support and point them to the thread.

pctech wrote:
Remember if you are 'double-dipped' you can claim it back from your bank straight away.

Thanks pctech ... but, it's actually hard to say what I mean to say without appearing 'rude' ... but I think pete and I are aware of the situation and will be ready to action any sanctions that we think fit the situation ... but in this case, it's duplicate emails sent at exactly the same time i.e. no problem

Ok, sorry.

I've queried with support anyway just in case.

pctech wrote:
Yep got two too.

I will query directly with support and point them to the thread.

Don't panic ... it's only a duplicate email ;¬)

Let's just listen for the banjos haha :¬D

Don't think there's any need for the banjo's just yet! :)

Only posted this just in case it was the entire billing process that had been duplicated, not just the emails.

As for the ''twins'' DL, thought those were already being discussed on the General thread... ;)

pete_21 wrote:
As for the ''twins'' DL, thought those were already being discussed on the General thread... ;)

Haha ... and I've only seen brass knockers and cast-iron ingots today :¬(