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... a web address would be helpful or even a link and perhaps the name of the FTP software you are using to upload files.
Have you also checked that your 'broadband' username and password have been entered correctly within the FTP software?
Is your 'webspace' hosted with Freeola ?
:¬)
yes it is hosted by freeola
Then I suggest that you look here:
Freeola Web space and ftp guide
... you should find all you need :¬)
If you are using cable provided by the company that's rather fond of the colour red and has a rather well known bearded shareholder you will definitely need Web Freedom as you are not 'on' the Freeola network.
(though no FTP access with InstantPro)
NB. It looks like it's been set up as an InstantPro one to me.
Hopefully a staffie will see this thread and investigate.
[s]Hmmm...[/s]
Didn't see the Instant Pro notice last night! Had only just got in