Viewing Thread:
"Broadband usage stats unavailable"

Hi Freeola,
I noticed over the weekend my broadband usage stats for this month were unavailable. Shows all zeros and clicking for details gives "There are no usage figures for your selected month. "

I thought it was just a glitch but it's the same today - please let me know if you need a Ticket raised to address this?

Thanks.
[s]Hmmm...[/s]

All ok now, thanks.

[s]Hmmm...[/s]

Looking into it......

Apologies for this.

Edit: Should be up and running again now.

Today I only see ERROR x 4 when trying to view usage.




[s]Hmmm...[/s]

Thank you.

[s]Hmmm...[/s]

Thanks dean :¬)

DL wrote:
Seems like we're back, up and running :¬)

Yep, this should be sorted now.

Seems like we're back, up and running :¬)

Thanks dean5.

Hi DL,
Yep, I checked a couple of Freeola accounts and found the same so I guess it's affecting a number of accounts.


[s]Hmmm...[/s]

Saw your initial post Hmmm and thought that the problem might have been solved, but just checked mine and it reads the same ... no usage and no details:¬)

Thanks for sending this through. It does look as though there is an issue here and I have passed this on for investigation.