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(Actual comments from US travel agents)
I had someone ask for an aisle seat so that their hair wouldn't get messed up by being near the window.
A client called in inquiring about a package to Hawaii.
After going over all the cost info, she asked, "Would it be cheaper to fly to California and then take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with "I'm not trying to make you look stupid, but Capetown is in Massachusetts."
Without trying to make her look like the stupid one, I calmly explained, "Cape Cod is in Massachusetts, Capetown is in Africa."
Her response ...click.
A man called, furious about a Florida package we did. I asked what was wrong with the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain that is not possible, since Orlando is in the middle of the state.
He replied, "Don't lie to me. I looked on the map and Florida is a very thin state."
I got a call from a man who asked, "Is it possible to see England from Canada?"
I said, "No."
He said, "But they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1-hour layover in Dallas.
When I asked him why he wanted to rent a car, he said, "I heard Dallas was a big airport, and I need a car to drive between the gates to save time."
A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20 am and got into Chicago at 8:33 am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. Finally I told her the plane went very fast, and she bought that!
A woman called and asked, "Do airlines put your physical description on your bag so they know whose luggage belongs to who?"
I said, "No, why do you ask?"
She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said FAT, and I'm overweight. Is there any connection?"
After putting her on hold for a minute while I looked into it" (I was actually laughing) I came back and explained the city code for Fresno is FAT, and that the airline was just putting a destination tag on her luggage.
I just got off the phone with a man who asked, "How do I know which plane to get on?"
I asked him what exactly he meant, to which he replied, "I was told my flight number is 823, but none of these darn planes have numbers on them."
A woman called and said, "I need to fly to Pepsi-Cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah, whatever."
A businessman called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him he needed a visa. "Oh no I don't, I've been to China many times and never had to have one of those." I double-checked and sure enough, his stay required a visa. When I told him this he said,"Look, I've been to China four times and every time they have accepted my American Express."
A woman called to make reservations; "I want to go from Chicago to Hippopotamus, New York." The agent was at a loss for words. Finally, the agent said, "Are you sure that's the name of the town?"
"Yes, what flights do you have?" replied the customer. After some searching, the agent came back with, "I'm sorry, ma'am, I've looked up every airport code in the country and can't find a hippopotamus anywhere."
The customer retorted, "Oh don't be silly. Everyone knows where it is. Check your map!"
The agent scoured a map of the state of New York and finally offered, "You don't mean buffalo, do you?"
"That's it! I knew it was a big animal!"
I had someone ask for an aisle seat so that their hair wouldn't get messed up by being near the window.
A client called in inquiring about a package to Hawaii.
After going over all the cost info, she asked, "Would it be cheaper to fly to California and then take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with "I'm not trying to make you look stupid, but Capetown is in Massachusetts."
Without trying to make her look like the stupid one, I calmly explained, "Cape Cod is in Massachusetts, Capetown is in Africa."
Her response ...click.
A man called, furious about a Florida package we did. I asked what was wrong with the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain that is not possible, since Orlando is in the middle of the state.
He replied, "Don't lie to me. I looked on the map and Florida is a very thin state."
I got a call from a man who asked, "Is it possible to see England from Canada?"
I said, "No."
He said, "But they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1-hour layover in Dallas.
When I asked him why he wanted to rent a car, he said, "I heard Dallas was a big airport, and I need a car to drive between the gates to save time."
A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20 am and got into Chicago at 8:33 am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. Finally I told her the plane went very fast, and she bought that!
A woman called and asked, "Do airlines put your physical description on your bag so they know whose luggage belongs to who?"
I said, "No, why do you ask?"
She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said FAT, and I'm overweight. Is there any connection?"
After putting her on hold for a minute while I looked into it" (I was actually laughing) I came back and explained the city code for Fresno is FAT, and that the airline was just putting a destination tag on her luggage.
I just got off the phone with a man who asked, "How do I know which plane to get on?"
I asked him what exactly he meant, to which he replied, "I was told my flight number is 823, but none of these darn planes have numbers on them."
A woman called and said, "I need to fly to Pepsi-Cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah, whatever."
A businessman called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him he needed a visa. "Oh no I don't, I've been to China many times and never had to have one of those." I double-checked and sure enough, his stay required a visa. When I told him this he said,"Look, I've been to China four times and every time they have accepted my American Express."
A woman called to make reservations; "I want to go from Chicago to Hippopotamus, New York." The agent was at a loss for words. Finally, the agent said, "Are you sure that's the name of the town?"
"Yes, what flights do you have?" replied the customer. After some searching, the agent came back with, "I'm sorry, ma'am, I've looked up every airport code in the country and can't find a hippopotamus anywhere."
The customer retorted, "Oh don't be silly. Everyone knows where it is. Check your map!"
The agent scoured a map of the state of New York and finally offered, "You don't mean buffalo, do you?"
"That's it! I knew it was a big animal!"
Page:
gerrid wrote:
> The revenge of the delete button.
Do you actually have to talk to the staffies to do that delete post thingy?
> The revenge of the delete button.
Do you actually have to talk to the staffies to do that delete post thingy?
The revenge of the delete button.
I have a few to add to the list...
When I was in america, I was talking to the assistant building manager in the halls I was staying in, and despite having traveled to europe, she went to spain then flew over to england, she did not know that great britain was separated from mainland europe as the British Isles are in fact Islands.
Some Uni students there asked my Irish friends what they thought about the Irish kicking the english's bottoms (swear filter friendly version) in the Film Brave Heart.
Other little gems include
'speak british to me'
not understanding that it does actually take quite a while to get from one end of the country to the other despite what it looks like on the map.
'so wales isn't a town or city'
lol :)
When I was in america, I was talking to the assistant building manager in the halls I was staying in, and despite having traveled to europe, she went to spain then flew over to england, she did not know that great britain was separated from mainland europe as the British Isles are in fact Islands.
Some Uni students there asked my Irish friends what they thought about the Irish kicking the english's bottoms (swear filter friendly version) in the Film Brave Heart.
Other little gems include
'speak british to me'
not understanding that it does actually take quite a while to get from one end of the country to the other despite what it looks like on the map.
'so wales isn't a town or city'
lol :)
Hey! Where did that stupid report button go? You two are in so much trouble, ban banedy ban ban ban!
IDiOTS!
Stop spamming you two little gimps.
Okay, but there's no need to quote the whole message, mate! A simple click on "reply" will suffice! (Otherwise people could accuse you of spamming and trying to artificially increase your word-count and you wouldn't want that to happen, would you?)
:~P
:~P
You are a twerp param
(Actual comments from US travel agents)
I had someone ask for an aisle seat so that their hair wouldn't get messed up by being near the window.
A client called in inquiring about a package to Hawaii.
After going over all the cost info, she asked, "Would it be cheaper to fly to California and then take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with "I'm not trying to make you look stupid, but Capetown is in Massachusetts."
Without trying to make her look like the stupid one, I calmly explained, "Cape Cod is in Massachusetts, Capetown is in Africa."
Her response ...click.
A man called, furious about a Florida package we did. I asked what was wrong with the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain that is not possible, since Orlando is in the middle of the state.
He replied, "Don't lie to me. I looked on the map and Florida is a very thin state."
I got a call from a man who asked, "Is it possible to see England from Canada?"
I said, "No."
He said, "But they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1-hour layover in Dallas.
When I asked him why he wanted to rent a car, he said, "I heard Dallas was a big airport, and I need a car to drive between the gates to save time."
A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20 am and got into Chicago at 8:33 am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. Finally I told her the plane went very fast, and she bought that!
A woman called and asked, "Do airlines put your physical description on your bag so they know whose luggage belongs to who?"
I said, "No, why do you ask?"
She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said FAT, and I'm overweight. Is there any connection?"
After putting her on hold for a minute while I looked into it" (I was actually laughing) I came back and explained the city code for Fresno is FAT, and that the airline was just putting a destination tag on her luggage.
I just got off the phone with a man who asked, "How do I know which plane to get on?"
I asked him what exactly he meant, to which he replied, "I was told my flight number is 823, but none of these darn planes have numbers on them."
A woman called and said, "I need to fly to Pepsi-Cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah, whatever."
A businessman called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him he needed a visa. "Oh no I don't, I've been to China many times and never had to have one of those." I double-checked and sure enough, his stay required a visa. When I told him this he said,"Look, I've been to China four times and every time they have accepted my American Express."
A woman called to make reservations; "I want to go from Chicago to Hippopotamus, New York." The agent was at a loss for words. Finally, the agent said, "Are you sure that's the name of the town?"
"Yes, what flights do you have?" replied the customer. After some searching, the agent came back with, "I'm sorry, ma'am, I've looked up every airport code in the country and can't find a hippopotamus anywhere."
The customer retorted, "Oh don't be silly. Everyone knows where it is. Check your map!"
The agent scoured a map of the state of New York and finally offered, "You don't mean buffalo, do you?"
"That's it! I knew it was a big animal!"
I had someone ask for an aisle seat so that their hair wouldn't get messed up by being near the window.
A client called in inquiring about a package to Hawaii.
After going over all the cost info, she asked, "Would it be cheaper to fly to California and then take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with "I'm not trying to make you look stupid, but Capetown is in Massachusetts."
Without trying to make her look like the stupid one, I calmly explained, "Cape Cod is in Massachusetts, Capetown is in Africa."
Her response ...click.
A man called, furious about a Florida package we did. I asked what was wrong with the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain that is not possible, since Orlando is in the middle of the state.
He replied, "Don't lie to me. I looked on the map and Florida is a very thin state."
I got a call from a man who asked, "Is it possible to see England from Canada?"
I said, "No."
He said, "But they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1-hour layover in Dallas.
When I asked him why he wanted to rent a car, he said, "I heard Dallas was a big airport, and I need a car to drive between the gates to save time."
A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20 am and got into Chicago at 8:33 am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. Finally I told her the plane went very fast, and she bought that!
A woman called and asked, "Do airlines put your physical description on your bag so they know whose luggage belongs to who?"
I said, "No, why do you ask?"
She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said FAT, and I'm overweight. Is there any connection?"
After putting her on hold for a minute while I looked into it" (I was actually laughing) I came back and explained the city code for Fresno is FAT, and that the airline was just putting a destination tag on her luggage.
I just got off the phone with a man who asked, "How do I know which plane to get on?"
I asked him what exactly he meant, to which he replied, "I was told my flight number is 823, but none of these darn planes have numbers on them."
A woman called and said, "I need to fly to Pepsi-Cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah, whatever."
A businessman called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him he needed a visa. "Oh no I don't, I've been to China many times and never had to have one of those." I double-checked and sure enough, his stay required a visa. When I told him this he said,"Look, I've been to China four times and every time they have accepted my American Express."
A woman called to make reservations; "I want to go from Chicago to Hippopotamus, New York." The agent was at a loss for words. Finally, the agent said, "Are you sure that's the name of the town?"
"Yes, what flights do you have?" replied the customer. After some searching, the agent came back with, "I'm sorry, ma'am, I've looked up every airport code in the country and can't find a hippopotamus anywhere."
The customer retorted, "Oh don't be silly. Everyone knows where it is. Check your map!"
The agent scoured a map of the state of New York and finally offered, "You don't mean buffalo, do you?"
"That's it! I knew it was a big animal!"
Page: