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""""""" (3) Returns, Exchanges and refunds and preorders
3a. Items can only be returned if they are sealed in their original packing and of damage. A 25% Restocking fee is charged on the item which also includes the transaction processing fee.
3b. Items can only be exchanged at the expense of the customer with regards to sending the item back to our facilities and re-shipment of the new item. ImportMadness.com may only exchange items if the item is received in the original sealed packaging and in identical condition that it was dispatched from our facilities.
3c . Refunds can only be made when the item is received back in our possession in the original condition that it was sent out, IE. Sealed and unused. A 25% Restocking fee is charged on the item which also includes the transaction processing fee.
All refunds are subject to a 5% service charge to cover costs of transaction processing.
3d. Importmadness.com, co.uk is not responsible for lost items being sent back to us. Please us an insured courier with tracking information to avoid such an occurrence.
3e. All refunded preorders are subject to a 5% service charge fee to cover costs of transactions. All preorders are taken in full because the product is then prepaid for by us to our suppliers. If a problem arises from not being able to source your preorder within a reasonable time period and a refund is requested, a 100% complete refund will be issued. We also reserve the right to rescind the contract due to product unavailability. """""""""
I was thinkin of ordering a few games of them and Natbuc has just shown me the above.
Personally I think it's a load of bolocks. You can only send it back if its in its original wrapping. How the f**k do you know if the game is broken. You gonna look at the box and say "This game is broken" and send it back!
Cheers in advance.....
They say you have to pay all customs charges etc, I was just wodnering how much that would be for a GBA Game. Will I even have to pay customs charges? As it is a UK site.
""""""" (3) Returns, Exchanges and refunds and preorders
3a. Items can only be returned if they are sealed in their original packing and of damage. A 25% Restocking fee is charged on the item which also includes the transaction processing fee.
3b. Items can only be exchanged at the expense of the customer with regards to sending the item back to our facilities and re-shipment of the new item. ImportMadness.com may only exchange items if the item is received in the original sealed packaging and in identical condition that it was dispatched from our facilities.
3c . Refunds can only be made when the item is received back in our possession in the original condition that it was sent out, IE. Sealed and unused. A 25% Restocking fee is charged on the item which also includes the transaction processing fee.
All refunds are subject to a 5% service charge to cover costs of transaction processing.
3d. Importmadness.com, co.uk is not responsible for lost items being sent back to us. Please us an insured courier with tracking information to avoid such an occurrence.
3e. All refunded preorders are subject to a 5% service charge fee to cover costs of transactions. All preorders are taken in full because the product is then prepaid for by us to our suppliers. If a problem arises from not being able to source your preorder within a reasonable time period and a refund is requested, a 100% complete refund will be issued. We also reserve the right to rescind the contract due to product unavailability. """""""""
I was thinkin of ordering a few games of them and Natbuc has just shown me the above.
Personally I think it's a load of bolocks. You can only send it back if its in its original wrapping. How the f**k do you know if the game is broken. You gonna look at the box and say "This game is broken" and send it back!
Cheers in advance.....