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I purchased a domain name on the assumption I would recieve free web hosting. Unfortunately it is very covertly advertised on the site that you need to be a Freeola Internet customer to recieves these services (despite paying for a domain and therefore becoming one).
The Getdotted website clearly states webspace is free, yet when I attempt to access it on Freeola, I am confronted with a £3 per month charge.
They are basically advertising free hosting, then making us pay for it.
Either way, I am very unhappy.
However, I have given up and have webspace elsewhere. I have attempted to change the DNS settings to the new provider, and they wont show up as changed, hours and hours later?
Can anyone assist me on this issue?
The Getdotted website clearly states webspace is free, yet when I attempt to access it on Freeola, I am confronted with a £3 per month charge.
They are basically advertising free hosting, then making us pay for it.
Either way, I am very unhappy.
However, I have given up and have webspace elsewhere. I have attempted to change the DNS settings to the new provider, and they wont show up as changed, hours and hours later?
Can anyone assist me on this issue?
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Yes I can see why you would be unhappy. I know a another customer who feels the same way, he has two domains that were bought fromm freeola and fell into the same trap, he thought it would be one fee to release all for freedom. His opinion is that they are in his portfolio and the freedom shold be for everything in his portfolio, hes an educated man, and works for the Inland Revenue (top daddy in fact)and to say he was cheesed off was an understatement, he lives not far from Telford a should tell him to pop in and see them at the office and clear it all up he he and fix the form mail prob at the same time!
After reading the 'hosting' page I have to agree that the 'required Freeola connection' is rather hidden to say the least. Even reading the T&C's it's not really very clear (to me). Perhaps Freeola could make things clearer for new customers...
It can take up to 24 hours for the DNS changes to filter through, so you'll have to be patient...
I've got quite a few domains with Freeola. When I started it wasn't a problem to dial up when I wanted to FTP updates. As I bought more domains I also became a Freeola ADSL customer which gives me access to everything :¬) bar MySQL :¬(
So I guess if you don't make too many updates, dial-up is ok, as the hosting is cheaper than some other providers. If you have a few domains and want to update them regularly then Freeola ADSL is the way to go - yes it's not the cheapest ADSL but if you have a few domains it starts to make sense.
I'm sure it's only a matter of time before MySQL also becomes standard for ADSL customers as lots of hosts now offer this as standard ;¬)
It can take up to 24 hours for the DNS changes to filter through, so you'll have to be patient...
I've got quite a few domains with Freeola. When I started it wasn't a problem to dial up when I wanted to FTP updates. As I bought more domains I also became a Freeola ADSL customer which gives me access to everything :¬) bar MySQL :¬(
So I guess if you don't make too many updates, dial-up is ok, as the hosting is cheaper than some other providers. If you have a few domains and want to update them regularly then Freeola ADSL is the way to go - yes it's not the cheapest ADSL but if you have a few domains it starts to make sense.
I'm sure it's only a matter of time before MySQL also becomes standard for ADSL customers as lots of hosts now offer this as standard ;¬)
I purchased a domain name on the assumption I would recieve free web hosting. Unfortunately it is very covertly advertised on the site that you need to be a Freeola Internet customer to recieves these services (despite paying for a domain and therefore becoming one).
The Getdotted website clearly states webspace is free, yet when I attempt to access it on Freeola, I am confronted with a £3 per month charge.
They are basically advertising free hosting, then making us pay for it.
Either way, I am very unhappy.
However, I have given up and have webspace elsewhere. I have attempted to change the DNS settings to the new provider, and they wont show up as changed, hours and hours later?
Can anyone assist me on this issue?
The Getdotted website clearly states webspace is free, yet when I attempt to access it on Freeola, I am confronted with a £3 per month charge.
They are basically advertising free hosting, then making us pay for it.
Either way, I am very unhappy.
However, I have given up and have webspace elsewhere. I have attempted to change the DNS settings to the new provider, and they wont show up as changed, hours and hours later?
Can anyone assist me on this issue?
Page: