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I'm pleased your son's forwarding works - do you have any details as to what he was doing wrong? Maybe I'm doing making the same mistakes he was?
I have just spoke to my son at Uni as he did have some issues with a problem with forwarding to Hotmail from Freeola but on investigation it was an error on his behalf, and once we sorted that out it has worked fine ever since. He still uses his freeola address now and it forwards to Hotmail so he can collect his mail at the Uni.
Kev
Kev