The "Freeola Customer Forum" forum, which includes Retro Game Reviews, has been archived and is now read-only. You cannot post here or create a new thread or review on this forum.
Kev
I am just off the phone to Freeola about another thing and mentioned this to them as our form to mail is slow again (roughly a day or 2 days before mail arrives) They say its abuse by spammers that is causing the problem and that a manager is working on this issue and that they hope soon to have it resolved.
Kev
My forms appear to be OK again at the moment but I did call CS of Friday and the reply was the delays were caused by a huge influx of spam clogging the system, I assume that the chimney sweep has been out over the weekend and cleared the problem and the marigolds are hanging up to dry - till next time :-(
Kev
Just tested 3 different sites and they seem to be working normally now.
I'm guessing any FORM scripts all make use of the same Freeola 'sendmail' service. On the 1st Feb I asked Freeola a similar question:
"Can Freeola say if custom form to mail scripts would suffer the same way as the Freeola php script? i.e. Is the problem connected with the same sendmail service?"
No reply yet.
And Forms are still delayed.
Kev
Problem is I can't confirm if it's just delayed, or if the Freeola spam filter got them.