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"SEGA ARE BUSY"

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Sun 24/06/01 at 18:01
Regular
Posts: 787
Ah! I got it! Sega are busy, therefore no more games for Dreamcast. Brilliant! Great excuse.

Anyway, forget that - me, myself and Game n Grix were trying to purchase that Sonic 2 bundle from Sega Europe because the first 200 orders each got a special edition limited, highly sought after, rare and bound to be expensive Sonic 10th Birthday thing pack. None of us could, they actually got into the shop whereas I was staring at HTTP errors for an hour and a half.

Anyhoo,

I emailed and asked why I couldn't get in, and here's "Nikki's" response:

"Dear Daniel,
Thank you very much for your e-mail.
We are sorry to hear of the problems you experienced while trying to order
Sonic Adventure 2 + the Limited Edition Sonic Birthday pack from our site.
Due to the limited nature of this item, demand was so overwhelming that our
servers were saturated with users trying to order and the order process was
slowed down considerably, and at times the site itself was difficult to
access.
However we did receive a steady stream of orders throughout the night and
the 200 copies will be allocated to those customers who managed to place
their order first.
We do appreciate your disappointment if you were unable to place your order
and hope that this does not mar your experience of using our online shop.
Best Regards
Nikki McGarrity"



So I replied again. Naturally displeased:

My entire view of Sega has been "marred", but I shall continue to purchase from the online store just as often as I would otherwise have done (i.e. not at all). This is not because of the incredible slowness, no thanks to my happy but tired 56k modem, but because of the attitude Sega has towards Europe.

With titles being canned left right and centre the promise that Sega would not let their "unique offering" as one staff member so eloquently put, has been more than tarnished. It's been broken into a thousand pieces. Over the past year I have been reviewing Dreamcast games, peripherals and magazines and I have been very pleased with the titles released on such a great console.

I appreciate that you will have very little sway over the big cats at your company, and it's all about getting paid, job security and profits now, but the only way the crying voices of the gaming community can be heard is through people like yourself.

Half Life being canned was not a good idea, and Sega will regret it deeply.

Dan


So.

Am I a raving lunatic?

Taught by Monkeys.
Sun 24/06/01 at 18:26
Regular
"---SOULJACKER---"
Posts: 5,448
I take it sega didn't reply

Sonic
Sun 24/06/01 at 18:21
Posts: 0
Sony and Nintendo would bid for him.
Sun 24/06/01 at 18:12
Regular
"Rong Xion Tong"
Posts: 5,237
YES THERE IS!!! We can go on a mad shooting spree and hold Yu Suzuki hostage for...........1 million dollars.

Oh no, Sega prbably couldn't even pay that amount right now.
Sun 24/06/01 at 18:07
Regular
"You've upset me"
Posts: 21,152
I think you were right to respind in the way you did. As a company they have to treat their customers like God... becuase if they don't thewy don't get paid, they don't get paid they can't eat etc etc... The general shoddiness of the gaming worlds attitude towards Europe is disgusting but what are we gonna do about it? Nothing, exactly. There's nothing we can do about it.
Sun 24/06/01 at 18:01
Posts: 0
Ah! I got it! Sega are busy, therefore no more games for Dreamcast. Brilliant! Great excuse.

Anyway, forget that - me, myself and Game n Grix were trying to purchase that Sonic 2 bundle from Sega Europe because the first 200 orders each got a special edition limited, highly sought after, rare and bound to be expensive Sonic 10th Birthday thing pack. None of us could, they actually got into the shop whereas I was staring at HTTP errors for an hour and a half.

Anyhoo,

I emailed and asked why I couldn't get in, and here's "Nikki's" response:

"Dear Daniel,
Thank you very much for your e-mail.
We are sorry to hear of the problems you experienced while trying to order
Sonic Adventure 2 + the Limited Edition Sonic Birthday pack from our site.
Due to the limited nature of this item, demand was so overwhelming that our
servers were saturated with users trying to order and the order process was
slowed down considerably, and at times the site itself was difficult to
access.
However we did receive a steady stream of orders throughout the night and
the 200 copies will be allocated to those customers who managed to place
their order first.
We do appreciate your disappointment if you were unable to place your order
and hope that this does not mar your experience of using our online shop.
Best Regards
Nikki McGarrity"



So I replied again. Naturally displeased:

My entire view of Sega has been "marred", but I shall continue to purchase from the online store just as often as I would otherwise have done (i.e. not at all). This is not because of the incredible slowness, no thanks to my happy but tired 56k modem, but because of the attitude Sega has towards Europe.

With titles being canned left right and centre the promise that Sega would not let their "unique offering" as one staff member so eloquently put, has been more than tarnished. It's been broken into a thousand pieces. Over the past year I have been reviewing Dreamcast games, peripherals and magazines and I have been very pleased with the titles released on such a great console.

I appreciate that you will have very little sway over the big cats at your company, and it's all about getting paid, job security and profits now, but the only way the crying voices of the gaming community can be heard is through people like yourself.

Half Life being canned was not a good idea, and Sega will regret it deeply.

Dan


So.

Am I a raving lunatic?

Taught by Monkeys.

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