The "Freeola Customer Forum" forum, which includes Retro Game Reviews, has been archived and is now read-only. You cannot post here or create a new thread or review on this forum.
Is anyone else experiencing this problem?
Glad it works for you now.
Didn't seem like a problem that could be solved just by resetting the box, what with the listings going off as well.
Sometimes I lose channels randomly with my NTL, just power it off, leave it for two minutes and turn it back on - should be fine.
> working fine for me.
Sure, you can get stuck in a queue for a while when you call them, but that's the same with many companies these days. At least it's not costing you anything but time.
And whenever we've had a problem, it's been sorted out quickly and effectively. The broadband is great, and the phones are cheap. The set-top box is on the slow side, but we hardly ever use 95% of the functions, so that's pretty much irrelevant.
Anyway, having a Sky box would mean going back to BT for the phones, and we ain't doin' that!
I'm sure we got a year free before we started paying...
i'm only with ntl because they are doing sky sports free for a year. thier customer service is full of complete jokers. They kept saying stuff like "i'll phone you back in 10 minutes" and they never do! had 3 different people do this before we got through to somone who actually sorted out our problem.