Viewing Thread:
"Digust with Lionhead and how SR treat you well"

Ok, it's 1:45am and this is not a jokey post from Goatboy, this is a serious rant with genuine anger.

I bought Black and White back in April, and have had numerous problems with it, as have thousands upon thousands of other people.
But that was ok, they are working on a patch for it.
To be released today at their site (bwgame.com)
After floating around all day there, at 5pm came a message "No patch released today as key staff have gone to E3 and are unavailable to give the go. Update tomorrow"

There are now literally thousands of postings from people all over the world screaming at Lionhead.
And I say good.
The bugs are MAJOR ones, your creature will sometimes just stop and do nothing, wasting hours/days/weeks of training.
On Land 5, the creature is cursed, shrinking it and reducing all the skills you have taught it- but a bug means that curse doesnt lift.
You can't upload the creature data, the opposing god can reach outside his sphere of influence whilst you cannot.
There are hundreds more bugs.

But Lionhead were releasing a patch.
Except today, they all went to play at E3.
They didnt even post the patch info on their website, it was on another unofficial site.
And you cant email anyone, they've disabled their email system to, and I quote, "stop being flamed by the mob".
That, to me, shows utter, utter contempt for their customers. People that have spent their money on a product, to find it faulty and unplayable in every single case are referred to as "The Mob".

I don't care about the new features in the patch, I dont care about new miracles, I dont care that the creature can dance to MP3s, I want to be able to play a game that I bought, and have since discovered that is too bugged to get anywhere in.

And in the other corner, we have Special Reserve.
A company that has discussion boards that are read by staff.
Even the guy that owns the company posts every day to the most inane and offensive postings (see "Oi Tony!").
A customer service forum that is read and dealt with that day, and any suggestions are taken and you know that people not only read, but care about we, the customer thinks.

We get involved with helping to design the site, we win free stuff occasionally, but most important of all:
We are treated with the respect that, quite often, we dont deserve.

A company that ignores hundreds of thousands of people screaming in frustration and removes any way of contact them.
A company that doesn't even post patch info on their own site, they use a fan site.

Utter, utter disgust is the only thing I can say right now.
I am sending my game back.
Not to Special Reserve, they have done nothing wrong.
I am sending it back to Lionhead and demanding a refund.

The Trades Description act states that "a product must be fit for sale and suitable for the use of which is was originally intended".

Black and White isn't.
Rude, offensive, a blatant contempt for customers and, more importantly, not complying with the basic legal requirements that protect us, the consumer.

So, a genuine thanks to Tony and staff for running a company that listens, tolerates and cares about it's customers.
It makes a world of difference.

*thanks for letting me rant a bit folks...normal service resumed in..er..6hrs time*

I dont think that he could be.
Most dyslexics that I know make sure people know this from the start, so that they are not thought of as "stupid".

He made no mention of this, although I am waiting for him to offer this as an excuse.

Personally, I feel he's a toehead

Is he really dyslexic? Poor sod...

er-no wrote:
> Is Cheatguru lesdexic?

ylbaborp yreV

(read backwards)

If he told us that at the start, then it would be fine.

Nobody here would knowingly hammer someone with a genuine learning difficulty, that is not what this forum is about.

Dyslexia is a serious and misunderstood condition, and I know that we wouldnt laugh and point at someone for that.

But he hasn't said that, and if he does say that, then it now appears to be an excuse.

Is Cheatguru lesdexic?

So here's another one...

Two elderly couples were enjoying friendly conversation when one of the men asked the other, "Fred, how was the memory clinic you went to last month?"

"Outstanding," Fred replied. "They taught us all the latest psychological techniques: visualization, association, etc. It was great."

"That's great! And what was the name of the clinic?"

Fred went blank. He thought and thought, but couldn't remember. Then a smile broke across his face and he asked, "What do you call that flower with the long stem and thorns?"

"You mean a rose?"

"Yes, that's it!"

He turned to his wife, "Rose, what was the name of that memory clinic?"

Goatboy wrote:
> Know any jokes about old people?

I have a good one, but I can't post it here...

You'd think spending all day infront of a computer with a superfly web connection would be FUN!

The prospect of a career in webdesign is becoming less and less apealing by the second. At least it's better than research.

You know, I must have visited every single site on Geri Halliwell ever written! I go to google and all I see is a list of purple links...

Then you are ready for the next 40yrs of your life at work.

You learned quick!

Why are old people old?

I don't know!

GOD! WORK EXPERIENCE IS SO BORING!