Viewing Thread:
"Freeola Antivirus and Spam"

Hi does anyone have news on how this new free service from Freoola will work, I take it we must be able to check what they think is spam before its deleted? or will they decide for us? has anyone had any tip offs?

Kev

I take it this is a technical fault and not part of the Free Antivirus upgrade that they were inplementing?

Hmmm... wrote:
> The status page has been updated now...

Yes same problem here I am awaiting a message from Yahoo to verify an email address that usually appears as soon as you click the button, 3 hours and no email as yet.


Hmmm... wrote:
> Looks like the new system has kicked in !
>
> I'm not receiving any errors, but my emails have dried up - stuck in
> the system for the last couple of hours...
>
> I've reported my problems through the Contact Us link - anyone else
> having problems ?

The status page has been updated now...

Looks like the new system has kicked in !

I'm not receiving any errors, but my emails have dried up - stuck in the system for the last couple of hours...

I've reported my problems through the Contact Us link - anyone else having problems ?

Oh a dont think so? your not corny are you? you offer a good service young man! and you should be proud of it! Quality and attention to detail are all evident on your site hold your head high! you can use my quote free of charge lol :-)


Torquay United! wrote:
> No offence but that is a little bit too corny even for us!!!

No offence but that is a little bit too corny even for us!!!

Shelljed wrote:
but unlike some of the other major names at least
> Freeola are Big enough to cope and small enough to care!
>
> Kev


That sounds very much like a vintage quote of Freeola. A good chance this'll appear in the next club magazine I reckon.

Many thanks for this info, I have never doubted the size of the Freeola Enterprise, but unlike some of the other major names at least Freeola are Big enough to cope and small enough to care!

Kev


Torquay United! wrote:
> Kev,
>
> The Freeola mail server infrastructure is considerably larger than
> most people think so the scanning services are gradually being
> applied across the network of servers. At present we are about 50%
> complete and it's currently pot luck whether your particular incoming
> e-mail is dealt with by one of the scanning servers.
>
> We are aiming for 100% coverage by mid-February although in reality
> we are hoping that this will be completed much earlier.
>
> Regards,
> Danny

Kev,

The Freeola mail server infrastructure is considerably larger than most people think so the scanning services are gradually being applied across the network of servers. At present we are about 50% complete and it's currently pot luck whether your particular incoming e-mail is dealt with by one of the scanning servers.

We are aiming for 100% coverage by mid-February although in reality we are hoping that this will be completed much earlier.

Regards,
Danny

Thank you for this, and is this in operation now? or if not when is the big switch on date?

Kev


Torquay United! wrote:
> All Freeola e-mail addresses will receive our basic anti-spam and
> anti-virus scanning. If you subscribe to our Advanced E-mail
> Protection service, the following doesn't apply...
>
> Incoming messages containing viruses will be automatically deleted,
> full stop.
>
> Incoming messages which are detected as spam where we are extremely
> confident of the spam status will be automatically deleted.
>
> Incoming messages which are detected as 'likely to be spam' will be
> tagged in such a way that a mail rule can be set-up to delete these
> if the user wishes. The subject line will also indicate the spam
> status of the message so the user can quickly scan through the
> e-mails to be read and (if required) manually delete those with the
> expression *** SPAM *** in the subject line.
>
> All other incoming messages are delivered direct to mailbox without
> any further processing.
>
> ---
>
> For 100% flexibility including the ability to:
>
> WHITELIST - Add e-mail addresses of trusted senders so that e-mail
> from them will never be marked as spam.
>
> BLACKLIST - Add e-mail addresses of spammers so that e-mail from them
> will never be delivered to you (automatically deleted at the mail
> server).
>
> QUARANTINE - Certain e-mails where the system is unsure about the
> status will be directed to a quarantine area where a quick scan
> through will allow you to receive the genuine mail and delete the
> spam mail. All decisions made on quarantined mail helps the system
> 'learn' about how to deal with further e-mails that use similar spam
> techniques.
>
> ... subscribe to Freeola's Advanced E-mail Protection service by
> visiting Your Freeola Settings
> [URL]http://freeola.com/control[/URL].
>
> Regards,
> Danny