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"Broadband switch advice/help"

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Tue 25/01/05 at 13:54
Regular
"Twenty quid."
Posts: 11,452
I've been with Pipex for nearly 2 years now and am happy with their reliability - it hasn't failed a single time. But, I've noticed other people offering cheaper packages and faster speeds, so I did a bit of research and have come up with some alternatives:

Prodigy Networks
1Mbps / £28
2Mbps / £38

Plus Net
1Mbps / £30
2Mbps / £40

Telewest Broadband
1Mbps / £25
2Mbps / £35

Do anyone have experience with any of these, i.e. are they reliable or should I avoid any of them? I'm seriously considering the Telewest 2Mbps service as it's just within my budget.

Any advice or alternatives would be greatly appreciated.
Tue 25/01/05 at 22:43
Regular
"Jim Jam Jim"
Posts: 5,626
2Mb from Pipex is the same as what Plusnet is, so if your looking at 2Mb prices then no need to move to Plusnet really.
Tue 25/01/05 at 21:32
Regular
"Twenty quid."
Posts: 11,452
Cheers for the replies. Still trying to make up my mind.
Tue 25/01/05 at 20:22
Regular
"Not a Jew"
Posts: 7,532
And Azul recommended Plusnet to me, said he has had no problems and very good service.
Tue 25/01/05 at 20:10
Regular
Posts: 11,373
Bulldog Broadband!

4MB...£35 a month :D
Tue 25/01/05 at 19:52
Regular
"Not a Jew"
Posts: 7,532
Tiscali is a rubbish, keep away.

Thing that puts me off Plusnet is buying a modem, but since you already have one that would be alright.
Tue 25/01/05 at 16:50
Regular
"Bicycle"
Posts: 4,899
Well here's the first that comes to mind - [URL] http://www.tiscali.co.uk/ [/URL]

Tiscali x20. £24.99 a month, or £21.99 with some phone stuff. But still, £24.99 is good for 1Meg.
Tue 25/01/05 at 16:44
Regular
"Bicycle"
Posts: 4,899
Yeah.

There's also a 1MB service for £23 somewhere. I'm switching to it.

I'll go fetch it... Run Fido, Run!
Tue 25/01/05 at 15:52
Regular
Posts: 10,489
Bullet, you can't find out.

I phoned them to ask the same thing and they said you only find out at the ordering stage and you can only order once you have cancelled Broadband and waited 7 days for the lines to clear. Sucks major ass.
Tue 25/01/05 at 14:06
Regular
"+34 Intellect"
Posts: 21,334
Not sure, though if you do buy a package and you find you can't get it you will usually be refunded.
Tue 25/01/05 at 14:00
Regular
Posts: 14,437
Slightly OT, but how do you find out if you're eligible for 2Mb?

The line tests on websites say I probably can, but that an engineer would have to come out - and an engineer isn't going to just come out because I want him to.

Is there a way to find out without having to buy a package and find out you can't?

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