Viewing Thread:
"Ebay - how do I get my money back?"

I bought a CD 2 weeks ago and went through the usual process of paying for it, with £1.50 '1st class' postage. Nothing arrived in the first week so I emailed him over the weekend and he said all items are sent every Monday.

Ok.

Nothing arrived last week either, and as yet, still nothing this week.

I've emailed him loads of times, but no replies.

Is there a way I can get my money bak? I paid by Paypal.

It was only a tenner, but still, I don't like being ripped off.

Bad news bullett, if the item is less than £15 then you arent covered under buyer protection.

Stuff gets lost in the post, it probably isnt the guys fault.

Check his feedback, if its decent he's probably actually posted it.

Wait another week before filing any kind of complaint against him, and email him to let him know it hasnt turned up and discuss a partial refund.

I once sold a ps2 game and it didnt turn up for about 2 months at this guys house, shows how lame royal mail are.

email ebay then, and tell them to get the ball rolling.

email the other guy saying you have good faith in him and his reputation and you hope he can sort it soon, tell him youve done this but only as a precaution and you expect it won't be neccessary.

I've been as patient as I can, but if I leave it for 30 days or longer, I lose my right to use Paypal Buyer Protection.

this guy is blatantly legit just pester him a bit but don't be rude.

That's what I thought :D

ßulle†† wrote:
> Reefer wrote:
> There's not really much you can do if the guy offered postal
> insurance
> and you said no. But if he didn't, you can fill out a form somewhere
> on E-Bay.
>
> Oh, and can I see the auction page? I want to check his feedback.
>
> Paypal Buyer Protection is available, so that should help, right?
>
> [URL]http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=4047340756&fromMakeTrack=true[/URL]

Yeah, should do. The guy does appear legitimate though, with 99.2% positive feedback.

Thing is, I checked his feedback before I bidded, as I always do - and there's not that many bad cases, therefore I just assumed they were genuine unlucky situations.

I'm feeling different now.

"Payment cashed, item never received. Seller contacted many times and ignored!

Buyer edthomas2000 ( 158) 19-Jul-04 09:09 4014021221
*************

Reply by bonafideuk: e mails didnt come through and a genuine mistake on my part in not sending"


I like the "genuine mistake on my part in not sending"

Reefer wrote:
> There's not really much you can do if the guy offered postal insurance
> and you said no. But if he didn't, you can fill out a form somewhere
> on E-Bay.
>
> Oh, and can I see the auction page? I want to check his feedback.

Paypal Buyer Protection is available, so that should help, right?

[URL]http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=4047340756&fromMakeTrack=true[/URL]