Viewing Thread:
"New Domain Management feature"

Before I go messing anything up, could I just check if this new addition to the SR account page is an information page only?

If I were to add my domain names here, would they still work as they do now with my Freeola account (web site, email address etc) or would doing this transfer it to a different system which SR/Freeola have put together?

Thanks.

GWD wrote:
> Back on topic:
> Morning Afternoon, Don't forget to check the wording on the above
> page...
> Thanks.
Sorry I have now seen what you mean, we will get this corrected.

GWD wrote:
> Afternoon wrote:
> GWD wrote:
> Q2: No response to this one - Afternoon would you like to comment on
> this?
> Thanks - GWD.
> Thats not actually a DNS Change form, if it doesn't display properly
> reply to the ticket and when I get back into work tomorrow morning,
> I
> can either fax you the form to fill in and to fax back or we can
> post
> you the form to fill in.
>
> Thanks for you advice,have you looked at the page:
> [URL]https://secure.reserve.co.uk/getdotted/manual_account_addition_1.php[/URL]
> "Please enter up to ten domain names requiring this DNS server
> change along with their respective..."
> If it's wrong would it not be better to correct that?

Back on topic:
Morning Afternoon, Don't forget to check the wording on the above page...
Thanks.

Yes that is correct about the end of the sr number dictating which customer server you are located on, generally we won't give out these sort of details on our websites.

cjh wrote:
> GWD wrote:
> Also if you are still there Afternoon - Server 5 has gone missing
> again!
>
> Just out of interest, how do you know which server your web sites are
> on? Did you just ask them, or is this kind of information freely
> available on the freeola web site?

The last digit of the sr number ties in with the server. i.e. sr0123455 is on server 5. I don't think the info is posted on the site. But after a while, if you have a few domains, you start to notice that if there is a problem it affects batches of sites with the same suffix account number.

My sites on this server are available again this morning, but they went missing for quite a few hours yesterday evening :(
But I'm still a FREEOLA fan!

GWD wrote:
> Also if you are still there Afternoon - Server 5 has gone missing
> again!

Just out of interest, how do you know which server your web sites are on? Did you just ask them, or is this kind of information freely available on the freeola web site?

lcarus wrote:
> You don't have much on your site, cjh.
>
> It's no wonder it's CSS compatible though :)

It's all in folders under that domain name, sort of a testing ground and place to show anything online as and when needed (I don't have Freeola broadband, so can't just upload it to my freeola account).

I signed up for the account from bargainhosts as it was cheap and came with alot of features. Once I renew next month and move onto their new package, hopefully I can put something together which is a little more appealing that what you saw on the home page (which I think is one heading at the moment).

Afternoon wrote:
> GWD wrote:
> Q2: No response to this one - Afternoon would you like to comment on
> this?
> Thanks - GWD.
> Thats not actually a DNS Change form, if it doesn't display properly
> reply to the ticket and when I get back into work tomorrow morning, I
> can either fax you the form to fill in and to fax back or we can post
> you the form to fill in.

Thanks for you advice,have you looked at the page:
[URL]https://secure.reserve.co.uk/getdotted/manual_account_addition_1.php[/URL]
"Please enter up to ten domain names requiring this DNS server change along with their respective..."
If it's wrong would it not be better to correct that?

Also if you are still there Afternoon - Server 5 has gone missing again! I've got 4 sites on it so it's rather a pain.
You status page shows no problems. I've sent a ticket...
You seem quite keen, please keep it up - along with Server 5! ;¬)

GWD wrote:
> Q2: No response to this one - Afternoon would you like to comment on
> this?
> Thanks - GWD.
Thats not actually a DNS Change form, if it doesn't display properly reply to the ticket and when I get back into work tomorrow morning, I can either fax you the form to fill in and to fax back or we can post you the form to fill in.

GWD wrote:
> Afternoon wrote:
> For transactions prior to November 2003, you can manually
> associate domain names with this account by entering them into the
> box at the bottom of the page. Your details will be verified and the
> domain will then appear on this page.
> Just follow this instruction and our system will ask you specific
> questions based on the details we currently have on our systems.
>
> 1)Tried adding a domain as described above - provided the email
> address that was included in the 'hint' address. But no email
> arrived. Tried yesterday and again this morning... ?
>
> 2) Also if you go the 'manual' route the form says "Please enter
> up to ten domain names requiring this DNS server change..." What
> if you aren't trying to change any DNS settings but just trying to
> add your FREEOLA domain to the Domain Management feature ?
>
> Thanks.

Just to provide an update for any other interested readers.
Q1:
FREEOLA responded by asking me to check my Junkmail folders and if still no sign of an email I should use the manual route and print off a request form and post it. Hopefully the email system will work for others?!

Q2: No response to this one - Afternoon would you like to comment on this?
Thanks - GWD.

Unfortunatly we will need you to do a manual request, the form for this is available on [URL]https://secure.reserve.co.uk/getdotted/manual_account_addition_1.php[/URL] and needs to be signed and sent to us either by fax or post.

> Afternoon wrote:
> Can you send us a support ticket

Sent one off - Thanks...