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On the plus side. It didn't do anything to my computer.
I = Relieved
Actual dialogue of a former WordPerfect Customer Support employee:
"Ridge Hall computer assistance; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well I was just typing along, and all of a sudden the
words went
away".
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. Can you move your cursor around the
screen?"
"There isn't any cursor: I told you, it won't accept
anything I type".
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a
TV. Does it have a little light that tells you when it's on?"
"I don't know?"
"Well, then look on the back of the monitor and find
where the power cord goes into it. Can you see that?"
"Yes, I think so".
"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
"Yes it is"
"When you were behind the monitor, did you notice
that there were two cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again
and find the other cable."
"Okay, here it is"
"Follow it for me, and tell me if it's plugged securely into the back of your computer".
"I can't reach it."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and
lean way over?"
"Oh, it's not because I don't have the right angle - it's
because it's dark."
"Dark?"
"Yes the office light is off, and the only light I have is
coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power failure."
"A power.... A power failure? Aha, Okay, we've got it
licked now. Do you still have the boxes and manuals and
packing stuff your computer came in?"
"Well, yes I keep them in the closet."
"Good. Go get them, and unplug your system and
pack it up just like it was when you got it. Then take it back to the
store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too ------- stupid to own a
computer."
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Not as good as the person who rang up the say her computer wasn't working, when asked to look around the back to see if the cable is plugged in she replied, "I can't see anything, the room's pitch black, there's a power cut."
I'll try and find it for you...
:P