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Thought I'd set up a little Service Pack 2 troubles thread, so that we can all place our problems in one place, and hopefully enable people to find a solution quicker.
Problem 1 + solution
I downloaded and installed service pack 2 yesterday; all went well until it had all been installed. Now the system hangs when I start-up (no icons are clickable and hovering the mouse over the task bar shows the egg timer), and on some occasions the screen will be covered in colourful dots.
The problem seems to be with a file called 'drwtsn32.exe', which can be found in the 'Processes' panel when you hit Ctrl, Alt & Delete. Ending this process seems to get rid of the hick-up and enable to computer to run as normal. Clicking on 'Start' then 'Run' and entering 'drwtsn32' enables the program to start running again without any problems.
Problem 2 + solution
The new Windows security centre reports that my virus protection and firewall are not enabled. It states that Norton reports that it is installed but its status is unknown. I have both the Firewall and Antivirus turned on and working, but the Security Centre fails to acknowledge this.
[URL]http://www.symantec.com/techsupp/sp2/faq.html[/URL] and you'll see that Norton's software is designed not to let other software tamper with it.
Problem 1 + solution
I downloaded and installed service pack 2 yesterday; all went well until it had all been installed. Now the system hangs when I start-up (no icons are clickable and hovering the mouse over the task bar shows the egg timer), and on some occasions the screen will be covered in colourful dots.
The problem seems to be with a file called 'drwtsn32.exe', which can be found in the 'Processes' panel when you hit Ctrl, Alt & Delete. Ending this process seems to get rid of the hick-up and enable to computer to run as normal. Clicking on 'Start' then 'Run' and entering 'drwtsn32' enables the program to start running again without any problems.
Problem 2 + solution
The new Windows security centre reports that my virus protection and firewall are not enabled. It states that Norton reports that it is installed but its status is unknown. I have both the Firewall and Antivirus turned on and working, but the Security Centre fails to acknowledge this.
[URL]http://www.symantec.com/techsupp/sp2/faq.html[/URL] and you'll see that Norton's software is designed not to let other software tamper with it.
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Seems it has something to do with editing the boot screens using style XP. Something which has been annoying me for sometime.
Will need to fix that first I guess.
Will need to fix that first I guess.
gamesfreak wrote:
> What happens?
>
> What does it fail on? Any error messages?
It looks for available updates and tells us that SP2 is there to download. I click install and then accept to the agreement. I then get the pop up window saying that its installing. The green bar gets about a third up (not at the install stage - just the inital set up part) then it says failed.
Error Code: 8007F0CC
> What happens?
>
> What does it fail on? Any error messages?
It looks for available updates and tells us that SP2 is there to download. I click install and then accept to the agreement. I then get the pop up window saying that its installing. The green bar gets about a third up (not at the install stage - just the inital set up part) then it says failed.
Error Code: 8007F0CC
AliBoy wrote:
> Anyone having bother installing sp2?
What happens?
What does it fail on? Any error messages?
> Anyone having bother installing sp2?
What happens?
What does it fail on? Any error messages?
When i downloaded SP2 i was told "unknown error, installation failed", i was busy doing something else at the time, and around 20 seconds later i got another alert saying installation complete... haven't got a clue why that happend.
Anyone having bother installing sp2?
I've tried quite a few times and it always fails. Have tried from the site and also through the automatic updates.
Running a laptop with WindowsXp, can't think why it would keep failing.
I've tried quite a few times and it always fails. Have tried from the site and also through the automatic updates.
Running a laptop with WindowsXp, can't think why it would keep failing.
be§§ant™ wrote:
> I'm just wondering if windows will completly eliminate outside
> firewalls and anti-vurises running on xp. After giving them away
> FREE.
I really doubt that. MS are having troubles keeping up with patches for their progs, let alone frequent virus sig updates.
> I'm just wondering if windows will completly eliminate outside
> firewalls and anti-vurises running on xp. After giving them away
> FREE.
I really doubt that. MS are having troubles keeping up with patches for their progs, let alone frequent virus sig updates.
I'll rephrase my question - what does the network SP edition offer in addition to the smaller home SP?
Icarus mk2 wrote:
> So what are the differences between the two?
in the control panel theres an extra button 'security centre' which provides you with a firewall, anti-vuris and automatic updates (auto update was already avalible.
also where i turned the windows firewall off, a little red button on my notification area.
its good if you haven't got protection, otherwise, like me i haven't seen much improvement.
although windows fail to tell us how good there firewall and anti-vuris is.
I'm just wondering if windows will completly eliminate outside firewalls and anti-vurises running on xp. After giving them away FREE.
if so is this an evil ploy to be able to charge more for there operating systems and to stop other operating systems getting a large chunk of the market?
> So what are the differences between the two?
in the control panel theres an extra button 'security centre' which provides you with a firewall, anti-vuris and automatic updates (auto update was already avalible.
also where i turned the windows firewall off, a little red button on my notification area.
its good if you haven't got protection, otherwise, like me i haven't seen much improvement.
although windows fail to tell us how good there firewall and anti-vuris is.
I'm just wondering if windows will completly eliminate outside firewalls and anti-vurises running on xp. After giving them away FREE.
if so is this an evil ploy to be able to charge more for there operating systems and to stop other operating systems getting a large chunk of the market?
Just to add a different perspective to SP2 -
I have a client who attempted to apply SP2 and it left his machine dead!
After many hours of investigation this was found to be due to a history of problems with previous Windows Updates (KB826939 & KB811493).
Following the MS instructions for recovering a dead PC from SP2 was only partially successful and the PC was only usable after performing a Windows Repair Install. Even after doing this most of the Network funtionality was still broken - this was resolved by reinstalling SP1, not always easy without any Internet access!
So yes, for many SP2 has no issues but beware for some it does!
Remember always take good backups then you won't get caught out...
I have a client who attempted to apply SP2 and it left his machine dead!
After many hours of investigation this was found to be due to a history of problems with previous Windows Updates (KB826939 & KB811493).
Following the MS instructions for recovering a dead PC from SP2 was only partially successful and the PC was only usable after performing a Windows Repair Install. Even after doing this most of the Network funtionality was still broken - this was resolved by reinstalling SP1, not always easy without any Internet access!
So yes, for many SP2 has no issues but beware for some it does!
Remember always take good backups then you won't get caught out...
So what are the differences between the two?
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