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"Problemo"

Yep, I'm having a bit of problem selling over the Internet, because I (being the clumsy muppet) sold the wrong stuff to the wrong people. I've sold dozens of items without problem, but got caught out this time. So what we have are three people with incorrect products. I've e-mailed all parties involved, but only recieved two responses. I really need this other person to respond and am giving them until today to respond, before asking everyone to return the goods.

I have a few options that I am considering, I would like to know your thoughts:

Which of these would you choose?

a) Refund the money and ask them to dispatch the products back
b) Ask them all to send the goods to the right addresses, I'll pay their postage
c) They return the goods to me and I'll send it over to the right people
d) Something else

I used to live in Norfolk. Nice place. Locals can be a bit wierd sometimes though :D

On the plus side I'll be by the beach (2 mins walk), but WON'T be roasting.

Norfolk... ...

Florida. You?

Anywhere nice?

I'm going on Holiday a week on Saturday too!

Thing is I really can't sort anything out until I can hear back from this other person. If they only check their e-mails once a week I'm stuffed. I'm going on holiday Saturday week, so I want this to be all sorted out by then.

WoopWoop wrote:
> I've had the same situation before selling on amazon.

Yeah, this is also on Amazon.

I've had the same situation before selling on amazon. I had 5 games bought on the same day. 4 of them went to the wrong addresses. I just got them all returned to me WITH A RECEIPT for their postage fee. Then sent the correct game and the correct amount of money back to them.

I'd go for C too. It's the only way you can be sure everyone safely get's their goods.