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On Monday 13th of April (i think) i ordered GTA Double Pack from GAME, i paid about £4 for first class posting and was expecting it to arrive sometime soon that week. It was Friday and still know sign of GTA Double Pack so i decided to phone them, the woman said that i didn't choose First Class instead i chose Royal Mail (2-5 days), i couldn't be bothered to argue so i just asked her when i'll get it. She said, "You should get it tommorow (Saturday) if not you'll definately get it on Monday".
So i patiently waited until Monday arrived, still no GTA Double Pack. This was starting to really pee me off so i got on the phone again and asked them to explain and the guy said something like, "You should recieve the game tommorow, sorry for the inconvienience we've been having problems with the Royal Mail lately".
So i stomped off to my room, forced myself to sleep until Tuesday. Still no GTA Double Pack so after shoving the Postman in the Postbox i phoned them up again and the woman told me that tthey have a deal with The Ryal Mail : If the item doesn't get recieved within 10 days The Royal Mail are then responsible of getting the person another copy of the game.
I started to understand until she told me that my 10 days will finish on the 27th April!!!
I couldn't beleive it, unless my calculations are wrong 27 - 13 = 14 meaning my 10 days finished 4 days ago. So now i have to wait until Tuesday till i can report the missing item and then i still have to wait for The Royal Mail to deliver the new copy of the game!!!
Im now not sure whether i still want GTA Double Pack because i got it for £19.99 on a special offer andif i add that £20 to my £10 i just earned i could get a brand new game for £30.
UPDATE : I've just phoned up GAME and another guy is saying that i have to wait 28 days until they can do anything about the situation, whether this is true or not, i want to do something about this eg. compensation, a sorry perhaps etc what do you think i should do as i've already waited 14 days.
So i patiently waited until Monday arrived, still no GTA Double Pack. This was starting to really pee me off so i got on the phone again and asked them to explain and the guy said something like, "You should recieve the game tommorow, sorry for the inconvienience we've been having problems with the Royal Mail lately".
So i stomped off to my room, forced myself to sleep until Tuesday. Still no GTA Double Pack so after shoving the Postman in the Postbox i phoned them up again and the woman told me that tthey have a deal with The Ryal Mail : If the item doesn't get recieved within 10 days The Royal Mail are then responsible of getting the person another copy of the game.
I started to understand until she told me that my 10 days will finish on the 27th April!!!
I couldn't beleive it, unless my calculations are wrong 27 - 13 = 14 meaning my 10 days finished 4 days ago. So now i have to wait until Tuesday till i can report the missing item and then i still have to wait for The Royal Mail to deliver the new copy of the game!!!
Im now not sure whether i still want GTA Double Pack because i got it for £19.99 on a special offer andif i add that £20 to my £10 i just earned i could get a brand new game for £30.
UPDATE : I've just phoned up GAME and another guy is saying that i have to wait 28 days until they can do anything about the situation, whether this is true or not, i want to do something about this eg. compensation, a sorry perhaps etc what do you think i should do as i've already waited 14 days.
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Forest Fan wrote:
> Never buy anything, anything from GAME. They have quite possibly the
> worst staff I have ever seen. You browse round the games and one of
> their army of security guards says, "Are you going to pay for
> that" - when his boss walks buy. Their prices are rubbish and
> the customer service is poor. My advice stick to Special Reserve or
> certain other popular Internet shops, that share their name with
> famous rainforests.
Tell me about it, i phoned them up and a guy answered, heres what he said :
"Welcome to GAME, this is (his name) speaking, how can i help"?
*Then i explain the situation*
"*Huff Puff* Wait, while i check your order, you should wait until 28 days until we can do anything. Is that it?"
*Then i say yes and mumble under my breath "Barsterds"*
How rude can someone get, im gonna wait till about 6pm and phone them up again and demand a refund. NOW!
> Never buy anything, anything from GAME. They have quite possibly the
> worst staff I have ever seen. You browse round the games and one of
> their army of security guards says, "Are you going to pay for
> that" - when his boss walks buy. Their prices are rubbish and
> the customer service is poor. My advice stick to Special Reserve or
> certain other popular Internet shops, that share their name with
> famous rainforests.
Tell me about it, i phoned them up and a guy answered, heres what he said :
"Welcome to GAME, this is (his name) speaking, how can i help"?
*Then i explain the situation*
"*Huff Puff* Wait, while i check your order, you should wait until 28 days until we can do anything. Is that it?"
*Then i say yes and mumble under my breath "Barsterds"*
How rude can someone get, im gonna wait till about 6pm and phone them up again and demand a refund. NOW!
Never buy anything, anything from GAME. They have quite possibly the worst staff I have ever seen. You browse round the games and one of their army of security guards says, "Are you going to pay for that" - when his boss walks buy. Their prices are rubbish and the customer service is poor. My advice stick to Special Reserve or certain other popular Internet shops, that share their name with famous rainforests.
GIIIIIII Joeeeeeeeeeeeeeeeeeee..
On Monday 13th of April (i think) i ordered GTA Double Pack from GAME, i paid about £4 for first class posting and was expecting it to arrive sometime soon that week. It was Friday and still know sign of GTA Double Pack so i decided to phone them, the woman said that i didn't choose First Class instead i chose Royal Mail (2-5 days), i couldn't be bothered to argue so i just asked her when i'll get it. She said, "You should get it tommorow (Saturday) if not you'll definately get it on Monday".
So i patiently waited until Monday arrived, still no GTA Double Pack. This was starting to really pee me off so i got on the phone again and asked them to explain and the guy said something like, "You should recieve the game tommorow, sorry for the inconvienience we've been having problems with the Royal Mail lately".
So i stomped off to my room, forced myself to sleep until Tuesday. Still no GTA Double Pack so after shoving the Postman in the Postbox i phoned them up again and the woman told me that tthey have a deal with The Ryal Mail : If the item doesn't get recieved within 10 days The Royal Mail are then responsible of getting the person another copy of the game.
I started to understand until she told me that my 10 days will finish on the 27th April!!!
I couldn't beleive it, unless my calculations are wrong 27 - 13 = 14 meaning my 10 days finished 4 days ago. So now i have to wait until Tuesday till i can report the missing item and then i still have to wait for The Royal Mail to deliver the new copy of the game!!!
Im now not sure whether i still want GTA Double Pack because i got it for £19.99 on a special offer andif i add that £20 to my £10 i just earned i could get a brand new game for £30.
UPDATE : I've just phoned up GAME and another guy is saying that i have to wait 28 days until they can do anything about the situation, whether this is true or not, i want to do something about this eg. compensation, a sorry perhaps etc what do you think i should do as i've already waited 14 days.
So i patiently waited until Monday arrived, still no GTA Double Pack. This was starting to really pee me off so i got on the phone again and asked them to explain and the guy said something like, "You should recieve the game tommorow, sorry for the inconvienience we've been having problems with the Royal Mail lately".
So i stomped off to my room, forced myself to sleep until Tuesday. Still no GTA Double Pack so after shoving the Postman in the Postbox i phoned them up again and the woman told me that tthey have a deal with The Ryal Mail : If the item doesn't get recieved within 10 days The Royal Mail are then responsible of getting the person another copy of the game.
I started to understand until she told me that my 10 days will finish on the 27th April!!!
I couldn't beleive it, unless my calculations are wrong 27 - 13 = 14 meaning my 10 days finished 4 days ago. So now i have to wait until Tuesday till i can report the missing item and then i still have to wait for The Royal Mail to deliver the new copy of the game!!!
Im now not sure whether i still want GTA Double Pack because i got it for £19.99 on a special offer andif i add that £20 to my £10 i just earned i could get a brand new game for £30.
UPDATE : I've just phoned up GAME and another guy is saying that i have to wait 28 days until they can do anything about the situation, whether this is true or not, i want to do something about this eg. compensation, a sorry perhaps etc what do you think i should do as i've already waited 14 days.
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