The "Freeola Customer Forum" forum, which includes Retro Game Reviews, has been archived and is now read-only. You cannot post here or create a new thread or review on this forum.
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Absolutely.... All well and good if those running the forum maintain the reliable, award-winning service they claim to offer to customers.
An old saying of days gone by when customer service actually meant something was, "The customer is always right" - how many of us who have complained or pointed out shortcomings regarding Freeola's ability to deliver service to their customers are wrong in light of this recent and very prolonged instance?
Please keep us fully updated
I take it you are not referring to my analogy as abusive?
No I wasn't.
Where are the contingency plans??? Come on, Freelola, we are the CUSTOMERS - you are the SUPPLIER, so apologies and blaming you supplier is just not good enough. My whole business is run using emails, so I dread to think how much this has cost me. Will there be compensation??
I've been with Freeola since 2003, but this is the last straw - I'm off to another more reliable provider as soon as possible!