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Also, the fact that there is no browser-based webmail access, or ability to update one's website without using an 0845 dial-up number (using a modem - anyone remember those?) or paying overpriced additional amounts to be tied in to their broadband contract, is reprehensible.
Come on, Freeola, get your act together.
There is Webmail within your MyFreeola. Ever tried using a FTP client to update your site ... there are lots of good, free clients out there and there is also that facility within MyFreeola.
The "We apologise for any inconvenience" stock message at the end of their out-of-date service updates are pathetic and aren't worth the time it takes to type them.
Also, the fact that there is no browser-based webmail access, or ability to update one's website without using an 0845 dial-up number (using a modem - anyone remember those?) or paying overpriced additional amounts to be tied in to their broadband contract, is reprehensible.
Pretty damn useless, really. I'm losing time on time-sensitive communications and, as a result, work; and they apologise for the inconvenience.....
Come on, Freeola, get your act together.
Smacks of stringing the customer along.
If customers said they'd pay for a service tomorrow, then two days, then next week, I don't think that would acceptable.