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"Freeola Opt-Out emails"

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Mon 07/09/09 at 13:54
Regular
Posts: 595
I've noticed that whenever I create a new domain email address and explicitly opt *out* of your emails, I always get one saying thankyou for choosing to receive our emails, please confirm your request.

Not much point in opting out if you're still going to receive an opt-in confirmation email - even though you just ignore it.

Opt-out means just that, from that point on.

Neil
Mon 07/09/09 at 15:27
Regular
Posts: 595
You are correct in your assumption. As I don't confirm the email, I don't receive any further info emails.

Thanks for investigating.

N.
Mon 07/09/09 at 14:47
Staff Moderator
"Freeola Ltd"
Posts: 3,299
Set up a few test accounts and it appears that the accounts that were set up choosing to opt out were sent the confirmation email anyway.

It is resolved now.
Mon 07/09/09 at 14:10
Staff Moderator
"Freeola Ltd"
Posts: 3,299
I will quickly investigate this claim and get back with the results.

I assume if what you say is occurring then it is just a technical glitch sending the wrong opening email out, as you have not mentioned that you receive our updates or newsletter.
Mon 07/09/09 at 13:54
Regular
Posts: 595
I've noticed that whenever I create a new domain email address and explicitly opt *out* of your emails, I always get one saying thankyou for choosing to receive our emails, please confirm your request.

Not much point in opting out if you're still going to receive an opt-in confirmation email - even though you just ignore it.

Opt-out means just that, from that point on.

Neil

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