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If it has gone how wld i go about getting a replacement?
> I've had a problem with my CD-RW too since yesterday. Nero Burning
> Rom. All of a sudden, before I burn something, it asks if I want to
> save it as an image file first. Haven't touched anything, nor changed
> any options. Strange, because it says it's burning to CD.. but
> doesn't actually burn anything!!
This is a setting within Nero somewhere - what's it's doing is writing the CD as a file on your hard drive somewhere.
Sometimes tracks get distorted/fuzzy because they are burned too quickly, try burning it at 4x or something. Or even use different software like CloneCD or Windows Media Player.
You could try new software but I don't know which. Have a look see if there's a Nero update or patch.
Also, check out the Microsoft Knowledge Base to see if anyone else has had any similar problems with the updates.
Not sure what to suggest, to be honest. Have you added any new hardware or installed any new drivers recently? I may be barking up the wrong tree ...