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"Problem with Symantec subscription (Norton Anti-Virus Live Update)"

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Mon 13/10/03 at 10:07
Regular
"Dont come here ofte"
Posts: 4,264
Bought my laptop from Comet in July 2003 but obviously the Norton Software was installed Nov 2002, got a reminder yesterday saying my Live Update subscription finishes in a months time and to resubscribe I need to cough up, seems from the Symantec website that it's tough luck and the length of free subscription can vary and could be 1 day to 1 year, seems like you take pot-luck how long your PC's been "on the shelf" before you actually buy it.

Anyone else had this problem or have any suggestions ?
Mon 13/10/03 at 19:18
Regular
"Dont come here ofte"
Posts: 4,264
GWD prehaps your right (although Comet told me it is 12 months with the laptop), will find more info when I get the time.

Ta
Mon 13/10/03 at 16:07
Regular
"bing bang bong"
Posts: 3,040
My suggestion is that you uninstall Norton :O)
Mon 13/10/03 at 14:19
Regular
Posts: 332
Are you sure it came with 1 Years subscription ? My last couple of DELL's came with only 90 days Norton subscription (which sounds about right for your situation). The subscription should start from when you first launch Norton and are requested to register, etc. and not from when it was first installed on the machine.
Mon 13/10/03 at 10:07
Regular
"Dont come here ofte"
Posts: 4,264
Bought my laptop from Comet in July 2003 but obviously the Norton Software was installed Nov 2002, got a reminder yesterday saying my Live Update subscription finishes in a months time and to resubscribe I need to cough up, seems from the Symantec website that it's tough luck and the length of free subscription can vary and could be 1 day to 1 year, seems like you take pot-luck how long your PC's been "on the shelf" before you actually buy it.

Anyone else had this problem or have any suggestions ?

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