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Friday night my PS2 packs up.
THe drive won't work, won't read any disc of any kind, be it music, DVD or games (ps1 and ps2).
Phone T**co, for that is where I bought it before Xmas, only to be told that 28 days had expired and there was nothing they could do.
After a stand-up row with the manager, who offered me £300 gift tokens, I went back home and phoned Sony Computer Entertainment Europe.
They put me on hold for about 2 mins, took my details and are sending a courier on Wed for a straight swap.
No hanging about, no questions, no hassles.
I'm the 1st to complain when I get shoddy service,but I applaud Sony for acting quickly and reliably.
That is all.
THe drive won't work, won't read any disc of any kind, be it music, DVD or games (ps1 and ps2).
Phone T**co, for that is where I bought it before Xmas, only to be told that 28 days had expired and there was nothing they could do.
After a stand-up row with the manager, who offered me £300 gift tokens, I went back home and phoned Sony Computer Entertainment Europe.
They put me on hold for about 2 mins, took my details and are sending a courier on Wed for a straight swap.
No hanging about, no questions, no hassles.
I'm the 1st to complain when I get shoddy service,but I applaud Sony for acting quickly and reliably.
That is all.
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Friday night my PS2 packs up.
THe drive won't work, won't read any disc of any kind, be it music, DVD or games (ps1 and ps2).
Phone T**co, for that is where I bought it before Xmas, only to be told that 28 days had expired and there was nothing they could do.
After a stand-up row with the manager, who offered me £300 gift tokens, I went back home and phoned Sony Computer Entertainment Europe.
They put me on hold for about 2 mins, took my details and are sending a courier on Wed for a straight swap.
No hanging about, no questions, no hassles.
I'm the 1st to complain when I get shoddy service,but I applaud Sony for acting quickly and reliably.
That is all.
THe drive won't work, won't read any disc of any kind, be it music, DVD or games (ps1 and ps2).
Phone T**co, for that is where I bought it before Xmas, only to be told that 28 days had expired and there was nothing they could do.
After a stand-up row with the manager, who offered me £300 gift tokens, I went back home and phoned Sony Computer Entertainment Europe.
They put me on hold for about 2 mins, took my details and are sending a courier on Wed for a straight swap.
No hanging about, no questions, no hassles.
I'm the 1st to complain when I get shoddy service,but I applaud Sony for acting quickly and reliably.
That is all.