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Hi - [glad to see the Freeola forums are back...]
Quick query for you.
Logged into MyFreeola, I see there is an option to change a domain name's registration details. i.e. The name and address of the registrant.
I notice that the name and address shown here doesn't match the info that's displayed by performing a WHOIS on the domain. Is this feature working correctly?
Thanks.
Quick query for you.
Logged into MyFreeola, I see there is an option to change a domain name's registration details. i.e. The name and address of the registrant.
I notice that the name and address shown here doesn't match the info that's displayed by performing a WHOIS on the domain. Is this feature working correctly?
Thanks.
Sounds good - Thanks.
We are running a series of housekeeping tasks at present which will update the address details with those held at the registry which will solve that issue.
As for the opt-out feature for Nominet domains we will be adding this option back in on the order process soon but for now you can call support on 0871 210 9977 and they will be able to opt your domains out.
As for the opt-out feature for Nominet domains we will be adding this option back in on the order process soon but for now you can call support on 0871 210 9977 and they will be able to opt your domains out.
Thanks Bob.
It seems the domains I've transferred in from other providers have the incorrect details.
In MyFreeola the details all show as mine even if they aren't, but a WHOIS shows the previous registrant address etc.
i.e. If a domain is registered to John Smith, in MyFreeola all the details now show as mine; but a WHOIS still shows the correct details? Any idea on how I can correct this?
ALSO:
A while back you could register co.uk addresses with Freeola and have the option of keeping the registered address private (from a WHOIS) but this seems to have been removed? Can it be returned ?
Thanks...
It seems the domains I've transferred in from other providers have the incorrect details.
In MyFreeola the details all show as mine even if they aren't, but a WHOIS shows the previous registrant address etc.
i.e. If a domain is registered to John Smith, in MyFreeola all the details now show as mine; but a WHOIS still shows the correct details? Any idea on how I can correct this?
ALSO:
A while back you could register co.uk addresses with Freeola and have the option of keeping the registered address private (from a WHOIS) but this seems to have been removed? Can it be returned ?
Thanks...
Sometimes the address details for the domain can get out of sync with the whois, although we do try to keep this from happening. You should be able to change the address on the whois (which also updates our records) by clicking on the domain in MyFreeola and using the buttons next to the domain. The only exception is for .eu domain names where the registry are still working on the functionality to allow this.
Hi - [glad to see the Freeola forums are back...]
Quick query for you.
Logged into MyFreeola, I see there is an option to change a domain name's registration details. i.e. The name and address of the registrant.
I notice that the name and address shown here doesn't match the info that's displayed by performing a WHOIS on the domain. Is this feature working correctly?
Thanks.
Quick query for you.
Logged into MyFreeola, I see there is an option to change a domain name's registration details. i.e. The name and address of the registrant.
I notice that the name and address shown here doesn't match the info that's displayed by performing a WHOIS on the domain. Is this feature working correctly?
Thanks.