Viewing Thread:
"Critical Webspace errors"

Eccles:

Please investigate fault number 150365 at your earliest convenience.

All of my micro-sites on my VIP account have lost their assets. I am getting server errors too.

Thanks.

Neil

Eccles:

Please investigate fault number 150365 at your earliest convenience.

All of my micro-sites on my VIP account have lost their assets. I am getting server errors too.

Thanks.

Neil

Hello,

If you know what VIP server you are on then please let me know. Otherwise if you could let me know the site address I can investigate here at home. Otherwise it'll have to waiting until tomorrow, but if it's a server wide error then other techs will already have been alerted and should be on to it.

Is there a way I can find out the server name?

Affected sites are

www.njjelley.com/TTC
www.njjelley.com/RCS
www.njjelley.com/vinyl

N.

If you could do a traceroute to the effect web address then the IP will do.

Right from those links you gave me:

Link 1: Seems like a file or folder permission error. Use your FTP client to set the folder containing the files to 755 and the files to 644.

Link 2: Your image paths are wrong, hence the images not displaying, either that or the permission on the folder that holds the images (folder called Images in your htdocs folder) are wrong or the permissions for the images are wrong.

Link 3. Clicking a calender date produces a 500 error, most likely permissions again.

"Tracing route to www.njjelley.com (93.174.140.10)..."

I presume thats the IP you need and not my static one.

N.

This is odd/disconcerting as I have not changed any permissions or other code/content since last correctly viewing them in the last couple of days.

Eccles wrote:
> Right from those link you gave me:
>
> Link 1: Seems like a file or folder permission error. Use your
> FTP client to set the folder containing the files to 755 and the
> files to 644.
>
> Link 2: Your image paths are wrong, hence the images not
> displaying, either that or the permission on the folder that
> holder the images (folder called Images in your htdocs folder)
> are wrong or the permissions on the images are wrong.
>
> Link 3. Clicking a calender date produces a 500 error, most
> likely permissions again.

On further inspection:

All permissions are correct.
Link 3 does not have a calendar...

N.

> Eccles wrote:
> Right from those link you gave me:
>
> Link 1: Seems like a file or folder permission error. Use your
> FTP client to set the folder containing the files to 755 and
> the
> files to 644.
>
> Link 2: Your image paths are wrong, hence the images not
> displaying, either that or the permission on the folder that
> holder the images (folder called Images in your htdocs folder)
> are wrong or the permissions on the images are wrong.
>
> Link 3. Clicking a calender date produces a 500 error, most
> likely permissions again.

Apologies, I meant the alphabetic search. Are those sites ok now?

I've disabled 1 rewrite rule that was incorrect. I will check what is set in your MyFreeola account tomorrow.

You have solved the issue.

*Many* thanks.

What was the rule that threw it out?

N.

P.S. You can close the fault