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Watchdog, the BBC show, does perform an important service (dressed, as it is, in entertainment clothes) and they do get results, but I can't help thinking that they need to take it further.
The results seem to be for individuals they feature in the programme, but we never hear about anyone else and whether the company gave them money back or compensation without the weight of Watchdog behind them.
Perhaps what watchdog should do is provide the financial means for a court case to provide ALL the customers who are affected with a solution.
Then there are those nasty individuals who will just keep on trading. We see them on Rogue Traders (a Watchdog spin-off) as well as on Watchdog itself. They don't care what people throw at them and the only way I can see someone getting any satisfaction is to drag them into a police station by the scruff of their neck or bundle them into a dark van and 'explain' their problem.
Of course, I wouldn't condone violence, but sometimes I fail to see a way in which these people can be stopped. In the 1980's it was popular for certain consumer shows to go after these people and actually face them without letting them run away but there are so many rules these days it wouldn't be allowed.
So how can Watchdog and other shows get better reuslts when they know that the same people are doing the same thing time and time again?
Watchdog, the BBC show, does perform an important service (dressed, as it is, in entertainment clothes) and they do get results, but I can't help thinking that they need to take it further.
The results seem to be for individuals they feature in the programme, but we never hear about anyone else and whether the company gave them money back or compensation without the weight of Watchdog behind them.
Perhaps what watchdog should do is provide the financial means for a court case to provide ALL the customers who are affected with a solution.
Then there are those nasty individuals who will just keep on trading. We see them on Rogue Traders (a Watchdog spin-off) as well as on Watchdog itself. They don't care what people throw at them and the only way I can see someone getting any satisfaction is to drag them into a police station by the scruff of their neck or bundle them into a dark van and 'explain' their problem.
Of course, I wouldn't condone violence, but sometimes I fail to see a way in which these people can be stopped. In the 1980's it was popular for certain consumer shows to go after these people and actually face them without letting them run away but there are so many rules these days it wouldn't be allowed.
So how can Watchdog and other shows get better reuslts when they know that the same people are doing the same thing time and time again?
You wouldn't change things like this without changing the world we live in, really.
and, no, I don't mean Nicky Cambell!
Well - I think we're all to blame for underestimating need for Scooby Doo. He would put a stop to this.
edit: Now there's a watchdog!
*fail*