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"Image Orientation"

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Fri 27/02/09 at 15:36
Regular
Posts: 10
Hi,

I am having difficulty getting 'Portrait' oriented images to appear correctly on my gallery pages. I'm uploading at 900 x 600 px and the 'landscape' images are OK but The portrait images are being stretched to fit landscape.

Any Ideas?

Tks
NKPix
Fri 27/02/09 at 15:36
Regular
Posts: 10
Hi,

I am having difficulty getting 'Portrait' oriented images to appear correctly on my gallery pages. I'm uploading at 900 x 600 px and the 'landscape' images are OK but The portrait images are being stretched to fit landscape.

Any Ideas?

Tks
NKPix
Fri 27/02/09 at 15:44
Regular
Posts: 391
Hi NKPix

I assume that you are using InstantPro? Could you tell us where your website is so that we may have a look at the problem?

Thanks :)
Fri 27/02/09 at 15:56
Regular
Posts: 10
Sorry about that, a URL would help ;-)

http://www.nckphotography.co.uk/

I've reduced it to just a few images to simplify things. I've created new pages and various upload sizes but the problem remains the same.

Many Thanks

NKPix
Fri 27/02/09 at 16:06
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Hello,

The 2nd image on your test gallery (the portrait one) appears fine for me in Firefox (598px × 900px (scaled to 419px × 601px)).

What browser are you viewing the gallery in and what is your screen resolution?
Fri 27/02/09 at 16:15
Regular
Posts: 10
Now there's a thing! I've just had a quick look on another machine and that is OK also.

I'm running XP Pro with IE7 at 1280 x 1024. It's a new rebuild with all the updates etc.

The other machine is also IE7 with the same screen res. but it is a Win2k3 server. This is WIERD! Time for a restart I think and I'll get back.


Thanks
NKPix
Fri 27/02/09 at 16:25
Regular
Posts: 10
Nope!

The restart didn't change anything. The image was uploaded at 900 x 600 (Portrait) and on my monior it is resized to 840 x 558 (landscape).

Is there any way I can get a screen shot on here?

Thanks
NKPix
Fri 27/02/09 at 17:16
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
It resizes to 468 x 765 for me at the resolution. Please try clearing your browser cache by going to Tools > Internet Options > Under Browsing History click 'Delete' > Click 'Delete Files' next the Temporary Files in Internet Explorer and then refreshing your web site.
Do you have any toolbars installed such as Google toolbar?
Fri 27/02/09 at 17:18
Moderator
"Are you sure?"
Posts: 5,000
It looks fine for me using IE7 1280X1024 - Nice photos! :¬)

Try clearing your browser cache (temp internet files) - I've seen the lightbox script get 'confused' in the past!


> Is there any way I can get a screen shot on here?
... Add the image to a page on your site!

EDIT: Too slow, Eccles beat me! I was carrying out my 'moderator' role over on the Internet forum though!

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Fri 27/02/09 at 18:27
Regular
Posts: 10
OK!

Now I'm at home on my own XP machine with much the same setup and I'm still getting the same problem.

I run a pretty tidy browser anyway but I have just cleared out the cache etc with no change. I have no toolbars either. I'm going to look at firefox later to try and pin it down to IE7 if I can - although I thought Microsoft had managed to tame the beast by now.

Glad you like the Pics :-) There's a lot more to come but I need to sort this first - especially since the majority of visitors, I guess, will be using IE of some description.

Regards
NKPix
Sat 28/02/09 at 09:46
Regular
Posts: 10
Hi,

I've just added a screen shot of the IE7 error to my site.

http://www.nckphotography.co.uk

I loaded up Firefox last night and, as you say, the problem doesn't happen.

Interestingly my wifes PC also running IE7 doesn't have the problem either - so whatever it is it is fairly random.

Any ideas please?

Regards
NKPix

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