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To cut a long story short - British Gas were meant to come yesterday to fix our heating, came early when Dad was at work and I was inconvenienced and we missed them, s I have the day off Uni to wait for someone to come again, only to get a phonecall saying "Sorry, we haven't got the part". So they were gonna come round yesterday though, right? What's with that!? So no washing or being warm for Mr Monkey_man today then. Harumph.
Heh, read in the news today that BG have been failing to issue bills to 50,000 customers (a massive inflation on the real figure by the way). All these people complaining because they haven't recieved bills for like 2 years.
Why. Didn't. You. Call. Us. Up. Then.
Some of them claim they did after not recieving a bill for the first few quarters, but freely admit they didn't chase it up when they still didn't get anything.
Why does this problem exist? Because the companies that these people join from don't pass the customer details correctly, probably out of spite, and so we don't have the right information. The customer then refuses to give the proper information to us "because we should have it already" and then get all high and mighty when they don't get billed properly.
People are too stupid to live.
Why. Didn't. You. Call. Us. Up. Then.
Some of them claim they did after not recieving a bill for the first few quarters, but freely admit they didn't chase it up when they still didn't get anything.
Why does this problem exist? Because the companies that these people join from don't pass the customer details correctly, probably out of spite, and so we don't have the right information. The customer then refuses to give the proper information to us "because we should have it already" and then get all high and mighty when they don't get billed properly.
People are too stupid to live.
Bad luck dude,
We phoned them on tuesday and our heating was fixed on wednesday (OK, so we hadn't had hot water or heating for two weeks, but we were to lazy to call it in, so it twas our fault).
We phoned them on tuesday and our heating was fixed on wednesday (OK, so we hadn't had hot water or heating for two weeks, but we were to lazy to call it in, so it twas our fault).
Probably used the part for someone else since they didn't get to use it for you the day before.
You're not the only British Gas customer, you know.
You're not the only British Gas customer, you know.
To cut a long story short - British Gas were meant to come yesterday to fix our heating, came early when Dad was at work and I was inconvenienced and we missed them, s I have the day off Uni to wait for someone to come again, only to get a phonecall saying "Sorry, we haven't got the part". So they were gonna come round yesterday though, right? What's with that!? So no washing or being warm for Mr Monkey_man today then. Harumph.