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Is there something I am doing wrong, a transport screw or something?
:(
(No offense to Wook M, anyway, I`m a big star wars fan so I like wookiees).
I feel sorry for the poor sod!
Return the machine ASAP - *apparently* replacement of faulty units is a high priority with SOny, so you may still get a replacement before Xmas.
Very best of luck to you.
Unfortunately it sounds like you may have one of the duff units.
You *have* flicked the main switch on the back, haven't you?