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Any help appreciated, thanks.
Ps. Did I mention I support Liverpool ?
You may already know this, but the printer port is a female connector (has holes), while the COM port is a male connector (has pins).
Make sure you're using the right cable (did it come with the Cybiko?) on the right port. If you somehow have them the wrong way round, you will need a Gender Changer, which can be bought from PC World or Tandy for a couple of quid.
Any help appreciated, thanks.