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"Internet died (FAO Staffies)"

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Wed 30/04/08 at 01:27
Regular
Posts: 1,014
My internet died! I called Customer service and ?? did some tests and asked me to put in BT test details - I did and it was still dead - I called back and ?? went away to check with his technical Dept, he caled back and said the fault was at his end and I was to re boot the router and all would be well again, it wasnt. any how i went to work and news was filtering through to me that all of our village was off! but wait it gets worse the town 10 miles away was also OFf and all the small exchanges around that town were OFF, yet every ones routers were still showing as in sink. How ever I am just home from work and as you can tell I am now back on line

Digi
Thu 01/05/08 at 01:49
Regular
Posts: 1,014
Cheers Eccles thats much appreciated many thanks for the info

Digi
Wed 30/04/08 at 12:55
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Here you go, BT exchange status:

DENHOLM HAWICK MUX 001: LOSS OF SERVICE
Update Number 1
Detected 29/04/2008 23:02
Started 29/04/2008 23:02
Anticipated Clear Time: 30/04/2008 01:02
Area Codes 01450
Update Number FINAL
Detected 29/04/2008 23:02
Started 29/04/2008 23:02
Actual Clear Time: 29/04/2008 23:35
Area Codes 01450

This means that a large exchange that your exchange connected to had a problem, hence your village and other exchanges around it went off line. You would still be in sync with the equipment at your exchange as this was working correctly. It just didn't have a connection to forward on to.
Wed 30/04/08 at 01:27
Regular
Posts: 1,014
My internet died! I called Customer service and ?? did some tests and asked me to put in BT test details - I did and it was still dead - I called back and ?? went away to check with his technical Dept, he caled back and said the fault was at his end and I was to re boot the router and all would be well again, it wasnt. any how i went to work and news was filtering through to me that all of our village was off! but wait it gets worse the town 10 miles away was also OFf and all the small exchanges around that town were OFF, yet every ones routers were still showing as in sink. How ever I am just home from work and as you can tell I am now back on line

Digi

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