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"3rd time lucky? Hope so..."

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Mon 08/07/02 at 18:03
Regular
Posts: 787
I getting bored of my whole reward pack dilema, 2 phone calls and two months later still sees me gameless. I phoned them up again for a 3rd time today, things a looking a bit more promicing.

MS Person- Hello MS cumstomer services
Me- Hello, I want to ask about why my reward pack still hasn't arrived.
MS- can I have your serial number.
ME-tells them number and address.
MS- Yes there has been a problem with the games you chose, they were invalid.
Me- What does invalid mean?
MS- it wasn't clear in your form so it hasn't been processed.

Now, i was a bit *annoyed* at this point. If my game selection was the problem, why didn't they tell me before in the other 2 phone calls. Grr, lazy gits...

MS- tell me the games you want and I will enter them.
ME- Amped and Oddworld.
MS- Ok i will enter them into your form, they sould be with you in 10 days, bye.
ME- Erm, bye.

I was also a bit *annoyed* here too, they cut me off, I had more to say!

I went about my business, then the phone rang.

MS person-Hi I talked to you a few minutes ago, I just want to get more details.
ME- Ok (very surprised here, they got in touch with me)
MS- can I have your address& post code?
ME- tell them
MS- OK I'm sorry about your wait, the games will be with you as soon a posible.
ME- Thanks.

That was a relief and a bit strange. Why didn't they ask me that in the other 3 calls? I was pleased however that THEY contacted me, perhaps indicating that they might actually send me the games this time.

We will see. I think I'm destined to get screwed out of these games that should be mine.

I'm sure i'm not the only one.
Mon 08/07/02 at 18:29
Regular
"ATAT Supremo"
Posts: 6,238
Yeah I had a lot of trouble getting my games too mate. Judging by the response you got this time though I think you'll be getting the games soon now.

Hope they arrive soon. :-)
Mon 08/07/02 at 18:03
Regular
"Oi you- sort it out"
Posts: 2,969
I getting bored of my whole reward pack dilema, 2 phone calls and two months later still sees me gameless. I phoned them up again for a 3rd time today, things a looking a bit more promicing.

MS Person- Hello MS cumstomer services
Me- Hello, I want to ask about why my reward pack still hasn't arrived.
MS- can I have your serial number.
ME-tells them number and address.
MS- Yes there has been a problem with the games you chose, they were invalid.
Me- What does invalid mean?
MS- it wasn't clear in your form so it hasn't been processed.

Now, i was a bit *annoyed* at this point. If my game selection was the problem, why didn't they tell me before in the other 2 phone calls. Grr, lazy gits...

MS- tell me the games you want and I will enter them.
ME- Amped and Oddworld.
MS- Ok i will enter them into your form, they sould be with you in 10 days, bye.
ME- Erm, bye.

I was also a bit *annoyed* here too, they cut me off, I had more to say!

I went about my business, then the phone rang.

MS person-Hi I talked to you a few minutes ago, I just want to get more details.
ME- Ok (very surprised here, they got in touch with me)
MS- can I have your address& post code?
ME- tell them
MS- OK I'm sorry about your wait, the games will be with you as soon a posible.
ME- Thanks.

That was a relief and a bit strange. Why didn't they ask me that in the other 3 calls? I was pleased however that THEY contacted me, perhaps indicating that they might actually send me the games this time.

We will see. I think I'm destined to get screwed out of these games that should be mine.

I'm sure i'm not the only one.

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