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"non-www domain address"

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Thu 10/04/08 at 21:55
Regular
Posts: 10
At present if I visit http://domain-name.co.uk/ Freeola returns a 404 error stating the page can not be found, however if I add-in the www (e.g. http://www.domain-name.co.uk/) all works ok.

Is it possible for some kind of forwarding to be put in place to automatically add the www to the address and prevent these 404 error messages?

Many Thanks
Fri 11/04/08 at 17:58
Regular
Posts: 10
Tested and all working well. Many thanks.
Fri 11/04/08 at 12:28
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
All sorted!
Fri 11/04/08 at 11:17
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Ah right fair enough. Send me the effect domain(s) using the message link under my avatar and I'll try and sort it for you.
Fri 11/04/08 at 09:19
Moderator
"Are you sure?"
Posts: 5,000
Hi uksamo,
Welcome to the forum!

I had some domains acting like this - they were registered around 1999/2000 (like yours) and I asked Freeola to correct the www non-www addressing issue for a handful of domains (this happened about 4 or 5 years ago in case Eccles is trying to remember!) and this was successful.

As Eccles mentions you can't correct this yourself with .htaccess
Hopefully Freeola will be able to sort your domain out as well.



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Fri 11/04/08 at 00:25
Regular
Posts: 10
My web site is a registered domain hosted by Freeola and not one of the F500 versions! I've tried various .htaccess attempts to prevent the 404 error from appearing but nothing seems to have worked, for example:

RewriteEngine on
Options +FollowSymLinks
RewriteCond %{HTTP_HOST} ^samo.co.uk
RewriteRule (.*) http://www.samo.co.uk/$1 [R=301,L]
Thu 10/04/08 at 23:29
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Having to use www. before a domain only applies when using one of our f500 domains. If you purchase your own domain and use that then you can access your site with or without www.
This is not something you can change with .htaccess or redirects as it's DNS based. We are hoping to change this some time in the future to allow both on f500 domains.
Thu 10/04/08 at 21:55
Regular
Posts: 10
At present if I visit http://domain-name.co.uk/ Freeola returns a 404 error stating the page can not be found, however if I add-in the www (e.g. http://www.domain-name.co.uk/) all works ok.

Is it possible for some kind of forwarding to be put in place to automatically add the www to the address and prevent these 404 error messages?

Many Thanks

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