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Anyway, call up the customer service desk from a landline, always the safest bet.
> It keeps telling me to dial '4444'
Strange - I just have to press '3' on mine, then 'send', and I get the recorded messages telling me how to top it up. Easy.
What phone is it?
I have a Siemens C35i, but my mum and cousin have a Trium Mars. All on Cellnet. But apparently the rubber protector that comes with the Mars (which eveyone I know calls 'the condom') can interfere with the signal.
Mum had loads of trouble topping hers up, but as soon as she took it out of 'the condom' (oo-er!) it worked fine.
Sticks mom enters the room. "stick have you been cooking your phone again"
*Stick runs upstairs with his cooked mobile phone tightly gripped in his hands and begins to chew away*