Viewing Thread:

"SSL certificates and shared web hosting"

Thu 01/11/18 at 13:47
New User
Posts: 1
In belatedly trying to comply with Google's requirements for SSL certification, I have purchased a certificate and had it verified automatically. When I tried to apply it to my site I have experienced difficulties moving from http to https - the ip defaults to someone else's url - presumably because of shared webhosting?
Does Freeola offer webhosting that doesn't involve sharing ip addresses?
Thu 01/11/18 at 14:47
Staff Moderator
"Aargh! Broken..."
Posts: 1,404
Hi HB1,

I may have got this wrong, but checking your account you've purchased the SSL certificate from us but applied it to a domain in your account that is pointing to third party hosting so the shared IP issue would need to be sorted by them.
If it was hosted on our VIP Hosting or InstantPro service then it would be setup automatically and you wouldn't have an issue with a shared IP. The IP's are shared but something called SNI is used to ensure the correct certificate is served when someone requests your site. If you want to swap over to using VIP hosting then you can do this in your MyFreeola account by pointing the domain to a VIP hosting service you have or will purchase from us. Once that is done the system will automatically setup the SSL certificate to use that service.

Post edited by Eccles on 01/11/2018 at 14:54.
Thu 01/11/18 at 13:47
New User
Posts: 1
In belatedly trying to comply with Google's requirements for SSL certification, I have purchased a certificate and had it verified automatically. When I tried to apply it to my site I have experienced difficulties moving from http to https - the ip defaults to someone else's url - presumably because of shared webhosting?
Does Freeola offer webhosting that doesn't involve sharing ip addresses?

Freeola & GetDotted are rated

Check out some of our customer testimonials below:

You guys are just awesome!
I have been using your services for some time, have recommended you to loads of people and sing your praises wherever I go but I wanted to let YOU know how much I appreciat...

View More Testimonials

LOVE it....
You have made it so easy to build & host a website!!!
Gemma

View More Testimonials

Need some help? Give us a call on 01376 55 60 60

Go to Support Centre
Tell us what you think!

Live Chat is offline

Live Chat is available:
9am to 6:30pm Monday to Friday (excluding bank holidays).

01376 55 60 60

Send us a ticket.

It appears you are using an old browser, as such, some parts of the Freeola and Getdotted site will not work as intended. Using the latest version of your browser, or another browser such as Google Chrome, Mozilla Firefox, or Opera will provide a better, safer browsing experience for you.