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"Domain does not appear in my Freeola Portfolio..."

Sat 17/03/18 at 15:14
New User
Posts: 2
Hi All,


Apologies if I am doing/not doing something right.

I purchased a domain name on the 15th March 2018 and it does not seem to appear in my portfolio.

Having received the invoice, I am just not sure whether there is something that I need to do.

All help and assistance will be greatly appreciated.

Regards,
d
Mon 19/03/18 at 10:56
Staff Moderator
"Aargh! Broken..."
Posts: 1,394
Hi Seekerdmm,

Really sorry, it looks as though the domain you attempted to register wasn't available. This would have gone into a queue to be checked manually today. On this occasion it looks like there was a blip at the registry indicating incorrect availability. Your purchase has been refunded back to the payment method used for the order.
Sun 18/03/18 at 22:02
Regular
"Feather edged ..."
Posts: 8,505

Seekerdmm wrote:
Hello,

Thank you for your response.

I have bought some domains previously, they usually come through pretty quick. I guess on this occasion it's possibly the transfer time.

Thanks again.

Regards,
Diep


No probs ... just hope you get sorted :¬)
Sun 18/03/18 at 21:18
New User
Posts: 2
Hello,

Thank you for your response.

I have bought some domains previously, they usually come through pretty quick. I guess on this occasion it's possibly the transfer time.

Thanks again.

Regards,
Diep
Sat 17/03/18 at 22:58
Regular
"Feather edged ..."
Posts: 8,505

Seekerdmm wrote:
Hi All,


Apologies if I am doing/not doing something right.

I purchased a domain name on the 15th March 2018 and it does not seem to appear in my portfolio.

Having received the invoice, I am just not sure whether there is something that I need to do.

All help and assistance will be greatly appreciated.

Regards,
d


Hi Seekerdmm and welcome to the Forums ...

I can't help you with your enqiry but as it's the weekend may be a staffie will pick it up on Monday :¬)
If you've just bought and registered a domain name, it does take a few days before it becomes 'active' and maybe this could apply in your case ...
Sat 17/03/18 at 15:14
New User
Posts: 2
Hi All,


Apologies if I am doing/not doing something right.

I purchased a domain name on the 15th March 2018 and it does not seem to appear in my portfolio.

Having received the invoice, I am just not sure whether there is something that I need to do.

All help and assistance will be greatly appreciated.

Regards,
d

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