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I've had some ongoing connection(?) issues (support helped and suggested a new router - so I have ordered up new router from freeola, and filters/cable to be on the safe side)
In the meantime I'm curious about some of the messages and info my current router has been giving me:
Its a Draytek Vigor 2600+
when connection is lost I see one of these messages in WAN staus;
message: PPPOE no response from server side
message: PPP shutdown
so I am guessing this is the fault my router has developed? its ppp failing authentication?
But my upstream and downstream rates the router is getting are also all over the place from 7.8mb down to 0.5 (as read from the router's System Management/Online Status panel) Maybe the new cable and filters will help, but
SNR and Loop Attenuation can be like this: (examples during today)
SNR 7 loop att 38
SNR 7.3 loop att 14.5
SNR 1.5 loop att 38.5
this looks like the cabling at fault?
*I couple of people I know on the same exchange (but probably not the same box) have had poor connectivity recently, and absolutely rubbish download rates- whilst others have not, and we had an enormous lightning strike recently in town which upset a lot of electronic devices, so I'm guessing that might have been the final straw for this router.
In the meantime I'm curious about some of the messages and info my current router has been giving me:
Its a Draytek Vigor 2600+
when connection is lost I see one of these messages in WAN staus;
message: PPPOE no response from server side
message: PPP shutdown
so I am guessing this is the fault my router has developed? its ppp failing authentication?
But my upstream and downstream rates the router is getting are also all over the place from 7.8mb down to 0.5 (as read from the router's System Management/Online Status panel) Maybe the new cable and filters will help, but
SNR and Loop Attenuation can be like this: (examples during today)
SNR 7 loop att 38
SNR 7.3 loop att 14.5
SNR 1.5 loop att 38.5
this looks like the cabling at fault?
*I couple of people I know on the same exchange (but probably not the same box) have had poor connectivity recently, and absolutely rubbish download rates- whilst others have not, and we had an enormous lightning strike recently in town which upset a lot of electronic devices, so I'm guessing that might have been the final straw for this router.
moonshine_framing wrote:
Fixed with the new router, plus filter and cable to be on the safe side and I've had a rock solid connection for the last hour or two since I installed it. And a better wireless signal. a good result.
Freeola sent me a router pre-configured to the phone number/SrNumber of the line I'm using it on, nice touch, and very much appreciated.
I took a look this morning, and the connection does look a lot healthier.
Really just a case of monitoring now, to make sure there's nothing further that's needed, but glad to hear it's moving in the right direction!
Fixed with the new router, plus filter and cable to be on the safe side and I've had a rock solid connection for the last hour or two since I installed it. And a better wireless signal. a good result.
Freeola sent me a router pre-configured to the phone number/SrNumber of the line I'm using it on, nice touch, and very much appreciated.
I took a look this morning, and the connection does look a lot healthier.
Really just a case of monitoring now, to make sure there's nothing further that's needed, but glad to hear it's moving in the right direction!
Fixed with the new router, plus filter and cable to be on the safe side and I've had a rock solid connection for the last hour or two since I installed it. And a better wireless signal. a good result.
Freeola sent me a router pre-configured to the phone number/SrNumber of the line I'm using it on, nice touch, and very much appreciated.
Freeola sent me a router pre-configured to the phone number/SrNumber of the line I'm using it on, nice touch, and very much appreciated.
Thanks Chasfh, much appreciated, specially at the weekend.
hopefully the new router/cable/filters will do the job. I'll post back with results.
hopefully the new router/cable/filters will do the job. I'll post back with results.
Out of interest, I re-ran some tests on your line to see what results would be gained today. I completed a full copper line test in addition to the set that were run for you a day or two ago, with the following results;
SNR is a little variable, but nothing near the levels you report from your router (this could be caused by the router or wiring, particularly as most of the variation is actually UPstream).
Errors are pretty much non-existent
Line attenuation is pretty much where we'd expect for a line of this length.
The copper line test reports a "High Resistance Imbalance", which in the majority of cases will be caused by faulty equipment, internal wiring or a damaged faceplate. On some occasions, we have seen this being caused by external sources, however the most likely will be an internal fault.
Added to this is the fault code (CA) or "Customer Apparatus".
I think you've done the right thing at this point in ordering a new router, and I'd be tempted not to invest too much faith in the current one's diagnostics, as the results could well be a little misleading.
It'll be interesting to see what happens when you connect your new router...
SNR is a little variable, but nothing near the levels you report from your router (this could be caused by the router or wiring, particularly as most of the variation is actually UPstream).
Errors are pretty much non-existent
Line attenuation is pretty much where we'd expect for a line of this length.
The copper line test reports a "High Resistance Imbalance", which in the majority of cases will be caused by faulty equipment, internal wiring or a damaged faceplate. On some occasions, we have seen this being caused by external sources, however the most likely will be an internal fault.
Added to this is the fault code (CA) or "Customer Apparatus".
I think you've done the right thing at this point in ordering a new router, and I'd be tempted not to invest too much faith in the current one's diagnostics, as the results could well be a little misleading.
It'll be interesting to see what happens when you connect your new router...
I've had some ongoing connection(?) issues (support helped and suggested a new router - so I have ordered up new router from freeola, and filters/cable to be on the safe side)
In the meantime I'm curious about some of the messages and info my current router has been giving me:
Its a Draytek Vigor 2600+
when connection is lost I see one of these messages in WAN staus;
message: PPPOE no response from server side
message: PPP shutdown
so I am guessing this is the fault my router has developed? its ppp failing authentication?
But my upstream and downstream rates the router is getting are also all over the place from 7.8mb down to 0.5 (as read from the router's System Management/Online Status panel) Maybe the new cable and filters will help, but
SNR and Loop Attenuation can be like this: (examples during today)
SNR 7 loop att 38
SNR 7.3 loop att 14.5
SNR 1.5 loop att 38.5
this looks like the cabling at fault?
*I couple of people I know on the same exchange (but probably not the same box) have had poor connectivity recently, and absolutely rubbish download rates- whilst others have not, and we had an enormous lightning strike recently in town which upset a lot of electronic devices, so I'm guessing that might have been the final straw for this router.
In the meantime I'm curious about some of the messages and info my current router has been giving me:
Its a Draytek Vigor 2600+
when connection is lost I see one of these messages in WAN staus;
message: PPPOE no response from server side
message: PPP shutdown
so I am guessing this is the fault my router has developed? its ppp failing authentication?
But my upstream and downstream rates the router is getting are also all over the place from 7.8mb down to 0.5 (as read from the router's System Management/Online Status panel) Maybe the new cable and filters will help, but
SNR and Loop Attenuation can be like this: (examples during today)
SNR 7 loop att 38
SNR 7.3 loop att 14.5
SNR 1.5 loop att 38.5
this looks like the cabling at fault?
*I couple of people I know on the same exchange (but probably not the same box) have had poor connectivity recently, and absolutely rubbish download rates- whilst others have not, and we had an enormous lightning strike recently in town which upset a lot of electronic devices, so I'm guessing that might have been the final straw for this router.