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"Why can I not access my FTP?"

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Tue 05/08/14 at 16:22
Regular
Posts: 2
I get this from filezilla (using the correct details, I copy/pasted MANY times to make sure)
Why is this?

Status: Resolving address of freeolaweb8.freeola.net
Status: Connecting to 81.31.99.18:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] ----------
Response: 220-You are user number 10 of 100 allowed.
Response: 220-Local time is now 16:13. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER sr1991148
Response: 331 User sr1991148 OK. Password required
Command: PASS *********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Wed 06/08/14 at 09:21
Moderator
"Are you sure?"
Posts: 5,000
Details here on Free website/hosting.

Looks like you might need the paid for option or move from BT to Freeola! Works great for me :¬)


[s]Hmmm...[/s]
Wed 06/08/14 at 01:26
Regular
Posts: 2
I didn't even know you could get internet with Freeola??? I have BT Broadband. And no, this is the first time I have tried to FTP.
Tue 05/08/14 at 17:47
Moderator
"Are you sure?"
Posts: 5,000
Hi and welcome to the forums!

I've just tested FTPing to a few of my sites on Web Server 8 using Filezilla and all seems to be fine.

More details required really...
I take it you are using a Freeola internet connection or have a 'Freedom' account?

Has FTP access previously been working ok and you've just started seeing this error?

[s]Hmmm...[/s]
Tue 05/08/14 at 16:22
Regular
Posts: 2
I get this from filezilla (using the correct details, I copy/pasted MANY times to make sure)
Why is this?

Status: Resolving address of freeolaweb8.freeola.net
Status: Connecting to 81.31.99.18:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] ----------
Response: 220-You are user number 10 of 100 allowed.
Response: 220-Local time is now 16:13. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER sr1991148
Response: 331 User sr1991148 OK. Password required
Command: PASS *********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

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