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"Freeola.com (and network support page) is broken"

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Sat 01/02/14 at 19:52
Neilj99
Regular
Posts: 595
Hi,

I just got an error when reloading the network status page.

The other three options on the error page are also loading the error page.

Any ideas?

Neil
 
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Mon 03/02/14 at 16:12
Eccles
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Haven't been able to narrow this down to anything in particular yet. Traffic flow appears to have been normal during this time and none of the servers have logged any complains. We did have an issue with Freeola.com the following day at around 4am but this was sorted relatively quickly.
 
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Mon 03/02/14 at 13:10
Eccles
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
We're investigating this and will hopefully be able to report back shortly.
 
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Sun 02/02/14 at 18:31
Neilj99
Regular
Posts: 595
No word from Freeola on this?...

N.
 
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Sun 02/02/14 at 10:03
DL
Regular
"Feather edged ..."
Posts: 8,536
Same here ... back to normal, but I can confirm that none of the links on the 'fail' page actually did anything.
 
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Sun 02/02/14 at 09:37
Hmmm...
Moderator
"Are you sure?"
Posts: 5,000
All back to normal for me this morning.

[s]Hmmm...[/s]
 
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Sat 01/02/14 at 23:38
Hmmm...
Moderator
"Are you sure?"
Posts: 5,000
Yes, I'm seeing the standard Freeola 'fail' page on Freeola's main sites.
But for me all customer sites are working.

[s]Hmmm...[/s]
 
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Sat 01/02/14 at 23:11
Neilj99
Regular
Posts: 595
I'm currently getting a custom page with this text and a few graphics.

N.

"Uh oh. There was an error.
SORRY. PLEASE CONTACT FREEOLA SUPPORT FOR ASSISTANCE.

FREEOLA HOME NETWORK STATUS HELP & SUPPORT"
 
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Sat 01/02/14 at 22:52
Hmmm...
Moderator
"Are you sure?"
Posts: 5,000
I guess we'll have to wait for a staffie.

All customer websites (standard, VIP and I/Pro) seem OK.
[s]Hmmm...[/s]
 
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Sat 01/02/14 at 19:52
Neilj99
Regular
Posts: 595
Hi,

I just got an error when reloading the network status page.

The other three options on the error page are also loading the error page.

Any ideas?

Neil
 
Report

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