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I have recently migrated over to yourselves from my previous ISP. The main reason for doing this was to be able to use my PS3 for online gaming at any time i wished and have no limits on when i could or couldn't use it to play online.
I have become activated today and everything is fine on the broadband side and my internet connection seems to be ok. I have however had a major problem.
When i try to connect my PS3 to the internet and play online it says about a DNS error. I called your helpline who were very polite but could aid me on how to overcome this problem. I signed up for the freeola broadband being told i would have no problem getting online with my PS3, and I hope this is still the case.
Could you please help me :)! I have removed any trace of my old ISP from my desktop and set up a new internet connection and enabled it for ICS. I have not exactly the same thing i have done previously to get online with the PS3 and it is not working. I have been online with the ps3 with my old isp but only a certain times like after 11pm and before 5pm so i do know that all the connections should work fine.
I hope that you will be able to help me or if i could speak to anyone at freeola who could assist me with this that would be great.
My setup is:
ADSL MODEM ---> PC -------via ICS------>PS3
Many thanks,
Alex
I have become activated today and everything is fine on the broadband side and my internet connection seems to be ok. I have however had a major problem.
When i try to connect my PS3 to the internet and play online it says about a DNS error. I called your helpline who were very polite but could aid me on how to overcome this problem. I signed up for the freeola broadband being told i would have no problem getting online with my PS3, and I hope this is still the case.
Could you please help me :)! I have removed any trace of my old ISP from my desktop and set up a new internet connection and enabled it for ICS. I have not exactly the same thing i have done previously to get online with the PS3 and it is not working. I have been online with the ps3 with my old isp but only a certain times like after 11pm and before 5pm so i do know that all the connections should work fine.
I hope that you will be able to help me or if i could speak to anyone at freeola who could assist me with this that would be great.
My setup is:
ADSL MODEM ---> PC -------via ICS------>PS3
Many thanks,
Alex
Ah good, glad you managed to resolve the issue :)
I have now sorted it, thanks for your help. I understand it's not really your problem with ps3 questions. i was just getting annoyed because the PSN network team are awful and told me to call my ISP. It was to do with the DNS settings if your interested or if it comes up again.
Many thanks anyways
Many thanks anyways
Thanks for that guide and your help. I have tried everything i could think of and have done everything correctly as far as i can see. The thing is I'm not tight but see no reason to buy a router if the connection i've got works. It worked perfectly with my old ISP and the only reason i switched was that the put a block on certain ports at peak times of the day which i was not prepared to pay for a service like that.
I have scrapped all my network connections and started a fresh and nothing seems any differerent. I did use to play my PS2 online and that worked fine at all times but as soon as i upgraded to the PS3 my old ISP blocked many ports for certain games due to the traffic caused.
I have scrapped all my network connections and started a fresh and nothing seems any differerent. I did use to play my PS2 online and that worked fine at all times but as soon as i upgraded to the PS3 my old ISP blocked many ports for certain games due to the traffic caused.
Sorry I was not able to assist earlier over the telephone, as explained at the time ICS isn't the easiest of things to support or troubleshoot!
After getting of the phone with you I did a bit of research and found a useful guide that may help. Now I appreciate that this is for a PS2 and that you had ICS running previously but all the basic information is there in case something is missing from what you have now. Perhaps completely removing the current ICS and setting it up again as explain here may help?
Failing that you could aways buy a router :)
After getting of the phone with you I did a bit of research and found a useful guide that may help. Now I appreciate that this is for a PS2 and that you had ICS running previously but all the basic information is there in case something is missing from what you have now. Perhaps completely removing the current ICS and setting it up again as explain here may help?
Failing that you could aways buy a router :)
I have recently migrated over to yourselves from my previous ISP. The main reason for doing this was to be able to use my PS3 for online gaming at any time i wished and have no limits on when i could or couldn't use it to play online.
I have become activated today and everything is fine on the broadband side and my internet connection seems to be ok. I have however had a major problem.
When i try to connect my PS3 to the internet and play online it says about a DNS error. I called your helpline who were very polite but could aid me on how to overcome this problem. I signed up for the freeola broadband being told i would have no problem getting online with my PS3, and I hope this is still the case.
Could you please help me :)! I have removed any trace of my old ISP from my desktop and set up a new internet connection and enabled it for ICS. I have not exactly the same thing i have done previously to get online with the PS3 and it is not working. I have been online with the ps3 with my old isp but only a certain times like after 11pm and before 5pm so i do know that all the connections should work fine.
I hope that you will be able to help me or if i could speak to anyone at freeola who could assist me with this that would be great.
My setup is:
ADSL MODEM ---> PC -------via ICS------>PS3
Many thanks,
Alex
I have become activated today and everything is fine on the broadband side and my internet connection seems to be ok. I have however had a major problem.
When i try to connect my PS3 to the internet and play online it says about a DNS error. I called your helpline who were very polite but could aid me on how to overcome this problem. I signed up for the freeola broadband being told i would have no problem getting online with my PS3, and I hope this is still the case.
Could you please help me :)! I have removed any trace of my old ISP from my desktop and set up a new internet connection and enabled it for ICS. I have not exactly the same thing i have done previously to get online with the PS3 and it is not working. I have been online with the ps3 with my old isp but only a certain times like after 11pm and before 5pm so i do know that all the connections should work fine.
I hope that you will be able to help me or if i could speak to anyone at freeola who could assist me with this that would be great.
My setup is:
ADSL MODEM ---> PC -------via ICS------>PS3
Many thanks,
Alex