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"Office for Mac - Outlook disconnecting"

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Wed 23/10/13 at 14:27
Regular
Posts: 595
Hi,

Since the upgrade to Mavericks today on the Mac, my Outlook has been 'disconnecting due to inactivity'

Is there a setting in Outlook I can adjust to stop this?

Thanks.

Neil
Wed 23/10/13 at 14:27
Regular
Posts: 595
Hi,

Since the upgrade to Mavericks today on the Mac, my Outlook has been 'disconnecting due to inactivity'

Is there a setting in Outlook I can adjust to stop this?

Thanks.

Neil
Thu 24/10/13 at 16:55
Moderator
"Are you sure?"
Posts: 5,000
I'm not an Apple user...

How often are you checking for mail?

All I can suggest is looking out for Microsoft to release an Outlook update (I'm not sure how well they support Apple updates).

Can you post the full/exact error you are seeing?

[s]Hmmm...[/s]
Thu 24/10/13 at 18:38
Regular
Posts: 595
O/L checks every 10 minutes.

I've noticed the schedules look corrupt. There are duplicates which I can't delete. I need to find the schedules file(s).

N.
Thu 24/10/13 at 21:01
Regular
Posts: 595
Fixed the schedules issue.

Deleted the schedules folder, rebuilt the database and everything looks OK now.

I'll have to wait n see if it resolves the disconnecting for inactivity issue.

N.
Fri 25/10/13 at 16:44
Regular
Posts: 595
Well that didn't work.

Still getting regular 'Disconnected for inactivity' errors.

N.
Sat 23/11/13 at 10:16
Regular
Posts: 595
Any thoughts on why this is still happening?

N.

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