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"FTP login problem"

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Sat 23/03/13 at 22:37
Regular
"go-go-web.com"
Posts: 1
Guys am I the only one who has problem loging in to my FTP?
I enter user pass and everything seems to be fine but the serrver responds password wrong! I changed it but again password wrong.
FTP Server User Name: sr1731857
FTP Server Password: *******
FTP Server Address: freeolaweb7.freeola.net

Help is appreciated
thanks ;)
Sat 30/03/13 at 10:16
Staff Moderator
"Meh..."
Posts: 1,474
Mackerboot wrote:
Same problem here,

Freeola7.freeola.net is not responding. I have tried to upload using my dial up connection registered with my account. Being charged 10p per minute for each connection charge my bill will be 70p and I could not even connect to upload 2 pages.

Feeling a bit ript off here.

Pete


Freeolaweb7 is as far as we are aware currently not experiencing any connection issues. As you can probably appreciate, we have a large number of customers using the same server, and it is monitored constantly. As there are no apparent issues, and no further reports as such, I would expect this to be more related to your connection, a firewall or security settings issue. It's probably worth looking at these things first in order to try to resolve this.

With regard to your dial up connection, have you tried both numbers? Again, worth checking. If the issue persists, please start a support ticket, and we can take a look at specifically your site to see if there are any issues affecting that directly.

In terms of the connection charges, it's probably worth noting that we make nothing out of those, the charges are set by your phone provider for data transfers, and the payments go to them for the service. We merely supply suitable connection phone numbers to access our free web spaces.
Sat 30/03/13 at 02:50
Regular
Posts: 17
Same problem here,

Freeola7.freeola.net is not responding. I have tried to upload using my dial up connection registered with my account. Being charged 10p per minute for each connection charge my bill will be 70p and I could not even connect to upload 2 pages.

Feeling a bit ript off here.

Pete
Sat 23/03/13 at 22:52
Regular
"Feather edged ..."
Posts: 8,536
Hi spider123 and welcome to the forums ...

I use CoreFTP and have no problem logging in using similar data. Just tried it now and have logged into each of the 5 sites that I manage. What FTP client are you using?

EDIT:

'VIP hosting' uses a different address and your's would suggest the usual Freeola hosting service
Sat 23/03/13 at 22:50
Moderator
"Are you sure?"
Posts: 5,000
Hi and welcome to the forums.

It's worth confirming you are on a Freeola internet connection (dialup/ADSL) or are using Web Freedom or on VIP Hosting as FTP access needs one of the above.

[s]Hmmm...[/s]
Sat 23/03/13 at 22:37
Regular
"go-go-web.com"
Posts: 1
Guys am I the only one who has problem loging in to my FTP?
I enter user pass and everything seems to be fine but the serrver responds password wrong! I changed it but again password wrong.
FTP Server User Name: sr1731857
FTP Server Password: *******
FTP Server Address: freeolaweb7.freeola.net

Help is appreciated
thanks ;)

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