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"Transferred Domain Name but no Web Pages appearing"

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Fri 15/03/13 at 12:49
Regular
Posts: 3
Hi,

I have just transferred a domain name away from 123reg.co.uk to the VIP hosting package and although my domain name is now appearing on my account, the website files are not available.

Is there a time limit before the files are available for me to download?

The website is still online but I cant access my files.
Sat 16/03/13 at 13:16
Moderator
"Are you sure?"
Posts: 5,000
Hi VikingBuzz,
It looks like you've made your move in the wrong order :(

If your previous hosts aren't able to retrieve any content for you all I can suggest is that you quickly save the few pages that Google has cached so you don't have to start completely from scratch.

I had a quick look and unfortunately can't see any copies on The Way Back Machine (archive.org).

I see there's also a 'Google sites' version of this website but it looks very old? But the gallery does have some images which may be of use?

As you mention you lost all your data recently don't forget to download and save all of your other sites before you have more problems like this!

Finally here's an old post of mine about data backups:
Keep taking the backups





[s]Hmmm...[/s]
Sat 16/03/13 at 13:15
Regular
"Feather edged ..."
Posts: 8,536
vikingbuzz wrote:
Hi DL

Unfortunately my laptop suffered for the BSOD and I had to have a new hard drive put in so I lost all my websites.

Krista


Oh dear Krista :( That is very unfortunate and unless you have actually got a back-up somewhere on a zip drive or whatever, then you may need to start again. As Dean said earlier, your original host may be able to provide a copy but I doubt it.
Sat 16/03/13 at 13:00
Regular
Posts: 3
Hi DL

Unfortunately my laptop suffered for the BSOD and I had to have a new hard drive put in so I lost all my websites.

Krista
Fri 15/03/13 at 13:50
Staff Moderator
"Mr Dean"
Posts: 170
To avoid downtime, we usually suggest obtaining a copy of your website files before moving across, however if you contact your previous supplier they may be able to provide these to you. Otherwise as DL said, if you originally created the website, you may still have a copy of the website files on the PC that it was created on.
Fri 15/03/13 at 13:35
Regular
"Feather edged ..."
Posts: 8,536
vikingbuzz wrote:
Should I have copied it first??? oh dear..

Hi vikingbuzz and welcome to the forums ...

If you uploaded the files to your original hosted site, then you have the files stored locally on your PC ... or don't you?
Fri 15/03/13 at 13:12
Regular
Posts: 3
Hi Mr Dean,

The website is here www.theoaktiptree.co.uk, how do I get a copy of it as now I have transferred from 123reg, they dont list the website.

Should I have copied it first??? oh dear..
Fri 15/03/13 at 13:05
Staff Moderator
"Mr Dean"
Posts: 170
Hi vikingbuzz,

If your domain name has been transferred to Freeola and you have signed up for the VIP Hosting service, your website will not automatially be copied across from your previous supplier.

For your website to appear online, you would need to obtain a copy of your website, then upload the files to your VIP Hosting.

Once you have your files, for help uploading, the link below should take you to the guide on the Freeola website for uploading using FileZilla.

FileZilla Guide
Fri 15/03/13 at 12:49
Regular
Posts: 3
Hi,

I have just transferred a domain name away from 123reg.co.uk to the VIP hosting package and although my domain name is now appearing on my account, the website files are not available.

Is there a time limit before the files are available for me to download?

The website is still online but I cant access my files.

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