FWIW when starting a new thread and you select the Freeola services sub-forum then there is the subtle reminder:
If your thread is related to a Freeola service, please state the name of the service within your post, e.g. VIP Web Hosting or InstantPro.
Not at all.
Hopefully it will help remind both new and old forum users when posting their query.
No it won't ... if you are 'new' you post your question about your problem but you don't have any reminders to tell you to also add ...
...your system information,
...your coding preference,
...your web development software,
...your preference for breakfast,
...your 'inside leg' measurement and whether you'd like tea or coffee with your request
... and if you're old, then you forget anyway ;¬)
Basically, the Quicktime object in InstantPro wasn't looping even though "Loop" was ticked in the preferences.
It looks as though InstantPro adds the "loop" attribute the player as expected, however sets it to "1" instead of "true". Generally this would mean the same thing, however in this case only "true" seems to be accepted.
I've updated the object on your InstantPro page manually so it should now be looping as expected, and I've reported this issue to our systems team so it should be resolved entirely in the near future.