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There is no need to put in a Support request for this, if it is just a new 'htdocs' folder you require you can create this yourself. Simply creating a new folder within the root, calling it 'htdocs', and uploading your files into there will get your website up-and-running.
NB: This will only work for htdocs, and not any other folder you may find/have found within the root directory.
Hi, it looks like i have deleted my htdocs folder. Can i just create another folder and call it htdocs or do i have to do something else?
Hi loopylee and welcome to the forums ...
whoops ... think you may need to grab a support ticket! ...
the 'new' folder will require permissions!